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Centos
What's DOS?
Posts: 1
Registered: ‎11-04-2012
Location: USA
Views: 1,615
Message 1 of 7

IdeaPad z580 Freezing Issue

Hi Guys,

 

I bought this laptop 2 months ago and i replaced the HDD to SSD and when windows 8 came out i upgraded my OS.

 

Before all that i had an issue with windows 7 when i turn on my laptop and during the booting the trackpad freezing when the OS asking for password and i see automatic typing ********************************************* in the password column after sec's stop when i press ESC.

 

I upgraded to windows 8 still do the same even when i open internet explorer or any thing start typing dots .................................................... automatic and the trackpad freezing.

 

This issue happen randomly but is so annoying, i called CS they told my login as safe mode and nothing happen so they told me that issue is software related but even i restore my os and even i did new install then upgrade to windows 8 and no luck.

 

Anybody had this issue before?

 

Thanks

Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Views: 1,557
Message 2 of 7

Re: IdeaPad z580 Freezing Issue

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you were facing,  

 

Since you are not get the same behavior in  safe-boot Windows ,  it's likely a corrupt driver or driver conflict. You might also want to try booting a Linux Live cd. if you get normal behavior, that would likely rule out a true hardware fault and put it back on Windows or drivers .

Also try disabling the trackpad and check

Also try uninstalling the touchpad driver. Then after rebooting go to http://www.synaptics.com/resources/drivers/ and downloaded " Windows XP/Vista and Win7 64-bit Edition v15.2.20"

Do give this a try and let us know the results

 

 

 

Hope This Helps

Cheers!!!

 

 

 

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zombu2
Paper Tape
Posts: 11
Registered: ‎11-09-2012
Location: USA
Views: 1,541
Message 3 of 7

Re: IdeaPad z580 Freezing Issue

bad keyboard guy above has no clue whats going on

in safemode some of the special keys are disabled

sathishpsk9
What's DOS?
Posts: 1
Registered: ‎12-16-2012
Location: hyderabad
Views: 1,478
Message 4 of 7

Re: IdeaPad z580 Freezing Issue

 Even I have the same problem . 

 I purchased my IdeaPad Z580 on Nov 21 ( ordered date and delivered date nov 29 ).

Ram : 8gb 

Operating Sytem : Windows 8

Hdd : 1tb

Intel Hd 4000 graphics

 

It frezess very frequently. it is brand new laptop . It is really frustating

Thanks,

Satish

ferdin08
Token Ring
Posts: 76
Registered: ‎11-12-2012
Location: India
Views: 1,472
Message 5 of 7

Re: IdeaPad z580 Freezing Issue

Hi brother..have you made a clean install of windows 8 ?or just upgraded...?

fidfidelis97
Ctrl-Alt-Del
Posts: 7
Registered: ‎12-16-2012
Location: Indonesia
Views: 1,465
Message 6 of 7

Re: IdeaPad z580 Freezing Issue

hi, i have this problem on windows 8 too, i think that is driver problem, because when my trackpad is freezing i plug my mouse and open task manager and i see synaptics software is not responding

myfingertips
What's DOS?
Posts: 2
Registered: ‎02-16-2013
Location: Houston
Views: 1,257
Message 7 of 7

Re: IdeaPad z580 Freezing Issue

I have this issue too with Windows 7 though.  Everything will freeze up for like 10 seconds and then I get one short beep.  Don't know which driver is causing this, but Lenovo needs to update their drivers for this laptop model.  They look real outdated, being that this is a pretty new model.

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