10-18-2015 07:01 AM - last edited on 10-18-2015 08:24 AM by Majestic
I have a ideapad 305-15iby laptop for a month now and i have noticed a cracking sound when i play a video.
It only lasts for a few seconds and sometimes it doesnt even happen at all.
Also when i increase the volume of the laptop the cracking sound can be hearded. This aswell doesnt happen all the time.
I dont know if this is a proplem i should be worried about and if i should return it to the shop for repairPlease help if you can.
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
10-21-2015 05:55 AM
Welcome to the Forums
As per the query we understood that you are looking for audio in your Lenovo 305-15IBY laptop.
As you have mentioned about the crackling sound, does this issue occurs only when playing video or does this issue occurs while only playing songs?
Also connect an external earphone and check if the issue persist.
Let us know the result.
10-23-2015 08:35 AM
thank you for your reply and it does occur when playing videos and songs also when using earphones
i have tired reinstalling the sound drivers but the noise is still there so I have decieded to send it back for repairs