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JanTiger
Paper Tape
Posts: 2
Registered: ‎11-28-2014
Location: United States
Views: 500
Message 1 of 3

Ideapad Y400 both Power and NOVO button hang at Lenovo logo

My Ideapad Y400 originally came with Window 8. After upgrading to Window 8.1 and using a few times, the laptop could not boot into windows any more, hang at lenovo logo forever, same issue even with NOVO button. Not able to access BIOS or safte mode. Tried the power drain already. Any suggestion for fix this ?

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 465
Message 2 of 3

Re: Ideapad Y400 both Power and NOVO button hang at Lenovo logo

Dear Jantiger,

 

Welcome in lenovo community,

 

Kindly be informed that the Novo button will not as long the preloaded windows changed , Please try to press on F11 continuously once you turn on the machine , you are supposed to see a massage says Windows is loading files .

 

Please let me know 

 

Thanks

Alaa



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JanTiger
Paper Tape
Posts: 2
Registered: ‎11-28-2014
Location: United States
Views: 455
Message 3 of 3

Re: Ideapad Y400 both Power and NOVO button hang at Lenovo logo

Alaa,
Thanks for the suggestion. Tried F11, no magic happen. I have contacted the Premium Support Group, who suggested me to buy a recovery disk. Keep my finger cross the disc will have some magic power. Let me know if you want me try something else.

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