10-12-2014 12:03 AM - edited 10-12-2014 12:18 AM
10-16-2014 12:37 PM
Issue was resolved. Will be getting a replacement laptop finally. Keep in mind I have gone through so many critical hardware failures. This message is to just show a resolution to this case rather than encouraging getting replacement units.
I'm satisified with this resolution. The new unit isn't as powerful as my current unit per se but it's more mobile, has a better screen resolution, better battery life, and comes with a new warranty.
10-17-2014 08:54 PM
10-17-2014 11:32 PM - edited 10-17-2014 11:42 PM
Is your Y400 still under warranty? The problem you described is something the repair depot can fix. It may not be ideal but that's the best option if you're having problems. Your problem does sound similar to my lastest issue as you mentioned. Not sure how long you had your laptop for but these things do happen.
Just want to emphasize that my experience was completely anecdotal. The Y400 model was the BEST laptop I ever purchased in terms of performance and overall experience... When it worked that is! It never ceased to amaze me and I had an amazing time trying different things out.
Truthfully, the repair depot did a good job with the repairs from what I can tell. I would explain in detail what the problem was and they would do a thorough repair to fix the problem.
It's not like the repair depot can do 12 hour testing to see if your laptop is REALLY fixed. This lead me to the conclusion that my particular unit was defective (still don't know what was causing drastic hardware failures).
I would receive a machine A++ repair to DEAD LAPTOP with little to know warning haha. Again, that's what the warranty is for. Gaming model laptops never really last too long anyways. I thought mine would have lasted longer because it had amazing temperatures and didn't seem to sweat doing that tasks I threw at it.
If I was given the choice I would have taken a new Y400 or even better Y410p (y510p would just be me too greedy ). That's how much I liked my laptop. If it's your only your first repair then do it!
I'm just hoping the Y40, which consumes like a 1/3 less power, won't die while simply browsing website or gaming.
10-18-2014 10:27 AM