08-05-2009 04:56 AM
I have ideapad Y510-7758-42Q laptop from last 1 years or so and now the big problem that I am facing is that whenever I want to open the laptop and start moving the monitor screen upward, it strucks in between about 20^ and not going enough i.e. about 90 degrees axis to operate. It seems that the moving screws got jammed and due to that its of sudden stops getting movement. This is looking big designing problem for screen movement and lenovo should take this into consideration for other laptops.Right now I am seeking help to short out this problem as lenovo service centre is quite distance from where I live and lenovo customer support person told me to take back this to service center is the only solution for this.
Any help will be highly appreciated.
Thanks in advance...
08-21-2009 08:19 AM
Thank you lenovo support for not giving any answer to my question for so long time.
While there are a few Lenovo employees roaming around in here helping out on a volunteer basis, this is not an official support channel with dedicated Lenovo support personnel assigned to it. Instead, this is designed to be a user-to-user support and discussion forum. You may or may not get an answer directly from one of the Lenovo employees as there are way more of us than them and all of them, even Mark, have full-time jobs doing other things.
I am not a Lenovo employee