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homberger
Paper Tape
Posts: 2
Registered: ‎03-12-2017
Location: VE
Views: 226
Message 1 of 3

Ideapad Y550 suddenly poweroff

Hi...! when i turn on my laptop is suddenly power off when the internal hard drive is plugged, when i disconnect the internal hard drive the laptop goes fine the laptop stays on, i tried changing the hard drive but i still get the same problem, i tested the original hard drive with an usb adapter and everything goes fine

 

anyone knows what could be happening???

Sr Support Specialist
Posts: 8,133
Registered: ‎11-30-2015
Location: PH
Views: 159
Message 2 of 3

Re: Ideapad Y550 suddenly poweroff

Hi homberger , 

 

Welcome to the Community Forums.

 

As you have tested that the same harddrive works and that a known good harddrive also shuts down the machine, it can be suspected that probale issue with the internal hdd port or circuit may be triggering auto shutdown by the CPU to prevent damage . Booting to via USB show that it would work fine so having the machine further checked by on the board level may be needed. 

 

Initially turning off and removing the battery, followed by pressing the power button to drain flea power and re testing it may be done but best option is to have it checked internally.

 

Hope this helps answer your query.

 

Regards



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homberger
Paper Tape
Posts: 2
Registered: ‎03-12-2017
Location: VE
Views: 152
Message 3 of 3

Re: Ideapad Y550 suddenly poweroff

Thanks a lot for your time, i'll prove your suggestion and i'll try to find a new one mainboard.

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