05-27-2014 02:53 PM - edited 05-27-2014 03:05 PM
I have a problem with shutting down my computer. While it seems like the system is closed and the screen goes black, the laptop is still working (power button still glows white and ventilators are on). The only way to shut it down completely is by holding the power button for 5 seconds.
My specs are: Intel Core i7-3630QM, 1TB HDD (560GB free), 16GB SSD, 8GB RAM, NVIDIA Geforce 660M
In last month my laptop used to be working for 4-5 days in a row, and only today did I notice that it won't shut down. I did some research and found out that the feature called "Fast Startup" is responsible for this - disabling it with Energy Management resolves the problem, and the laptop shuts down nicely, while re-enabling it makes the problem return.
I also found out that the Fast Startup feature (while enabled) creates(/modifies?) a file called "hiberfil.sys" which stores data about my current session and then shuts down the laptop completely.
So apparently there is something wrong about this file or the process of creation/modification of it (I'm not sure how it works) when I try to shut down my laptop. Or even it might be not about that file, but some 3-rd party process which blocks the creation/modification of it?
So my question is what can I do to solve this problem without shamefully disabling the Fast Startup feature (I mean disabling it costs me like additional 40 second during turning my computer on, which is not much, but the pure fact that I have to disable this means I have some problems with my laptop).
PS. I ran the "powercfg.exe /hibernate off" command, restarted the laptop, then ran the "powercfg.exe /hibernate on" command, in hope of clean-creation of hiberfil.sys file, but it did not help (maybe there is a way of manually deleting it in order to automatical re-creation of the file during the next shut-down?).
The only thing on my mind now is leaving the laptop "shut down" for a night - maybe that file is so large it needs a lot of time to be created/modified, but that wouldn't explain why shutting down my laptop in the previous 7 months has been taking only like 5-7 second, not the whole night.
Thanks for the future help and sorry for my English.
Solved! Go to Solution.
05-28-2014 02:46 PM
05-29-2014 04:32 AM - edited 05-29-2014 04:33 AM
Unfortunately, clean boot changed nothing. I guess it is normal that built-in processes (like YouCam Mirage and Synaptics Touchpad Enhancements) found their way to overcome my prohibition of startup?
The interesting thing is that after "shutdown" my laptop behaves quietly for ~2 minutes, then the ventilators start working faster and become pretty loud.
Also it worries me that msconfig now takes like 1,5 minutes to open, I remember previously it has always been opening almost immediately after my command.
PS. I forgot to mention that I also ran a full-scan in safe mode - it found nothing. I also tried to rename/delete hiberfil.sys so that ChkDsk tool would restore it/create it anew, but ofcourse Windows 8 protection is hard to overcome for an inexperienced user like me.
05-31-2014 03:14 AM - edited 05-31-2014 08:35 AM
Trying to update drivers did not help either - Lenevo's ones are pretty old ones, most of them I already have had installed, so I tried to update it manually and by Driver Booster - still nothing changed.
Maybe the only way to deal with this problem is to format my C partition? I never bothered myself with formatting, but my friend told me that I should frequently format my main partition (the one with Windows) in order to keep my laptop out of trouble. The problem is - I recieved my laptop with only one partition ( C: ). So the question is - can I create a new partition by Disk Management, transfer all not related to Windows programs here, backup documents and run a format on my C partition? I would normally instantly do that, but here I have Lenovo OneKey Recovery, and I have no idea what will happen to it after I split my disk into two partitions. Also, in this guide to partitioning for Windows 8:
the section named "Final Thoughts" really troubles me, I mean where it says "Now you need to always be careful not to format your main disk partition. This will erase all of your files." Does this mean that formatting the main partition will erase all files in both C and D partitions? In that case having your disk partitioned means nothing but separated C and D "folders" for files and programs still related to the same section of the disk. I am really confused now...
05-31-2014 12:02 PM
Looks little bit similar to my older problem with Y580.
Lenovo is putting **bleep**ty harddrives into those series, so Its maybe a problem of HDD. Look into that thread a maybe it will help.
06-17-2014 10:39 AM
I ended up reinstalling the whole Windows 8 from .iso image file found in the internet, because my laptop got messed (it wouldn't boot into Windows at all, OKR was no help) after a week the problem with startup first appeared. I just learned the hard way that Windows 8 deserves the opinions it gets everywhere.
Closing the topic, thanks for for help.