03-03-2015 12:03 AM - edited 03-03-2015 12:04 AM
Hey everyone, I have a question regarding my Ideapad Y580 and a strange sound error I have been experiencing over the past few months.
Windows 8.1 Pro w/ Media Center
500GB Samsung EVO 840
Ok here's the sound issue. After using a program such as Minecraft, VLC, Nightingale, the sound will completely cut out. When checking volumes, sound will not register. Oftentimes, the sound control panel will say the device is busy.
Things I've tried so far:
1) Disabled Realtek Digital Output
2) Installed latest driver
3) Checked current processes for remnants of programs using the sound card.. nothing.
Sometimes when I have one of the programs open, for example playing minecraft, when I start a video in VLC, there will be no sound. The only sound comes from the game.
The only thing that really restores the audio is a full restart of the system. Logging out and back in will not restore the sound.
Has anyone experienced this issue? Is there a way to fix this problem? Thanks guys!
Solved! Go to Solution.
03-03-2015 06:48 AM
One suggestion..... have you tried uninstalling the audio driver, reboot the computer and then install a fresh copy of the driver. If the previous driver installation was faulty, installing the latest driver may have not corrected the problem.
03-11-2015 05:54 PM
Initially it helped, then the issue returned.
Apparently waiting some time after exiting the application allows the sound to return. However, I am unable to determine how to isolate the process and terminate it to allow the sound to come back faster.
03-12-2015 07:56 AM - edited 03-12-2015 07:59 AM
Since you are still having problems I would uninstall the Lenovo version of the Realtek audio driver, reboot the computer and then install the latest audio driver from Realtek and then see if that corrects the problem. The link below is for Realtek's website and their driver downloads. Just check the agreement and click Next to go to the download page.
06-11-2016 11:26 AM
I right clicked on the sound icon in windows (bottom right on taskbar) and clicked "troubleshoot sound problems". It then had me disable enhancements, then it would perform tests until I heard sound again. That worked for me
06-11-2016 01:32 PM
Welcome to the Lenovo Community classicarl !
Thanks for sharing your solution with us.