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CropClock
Paper Tape
Posts: 1
Registered: ‎07-05-2016
Location: US
Views: 1,051
Message 1 of 2

Ideapad Y700-15ACZ Charging Issue - Plugged In Not Charging

Pretty much what it says in the title. 

 

I have recently been needing to use my Notebook for extended periods of time, and I had found that, despite the laptop reconizing that the charging cord is in, it fails to charge while in use and only charges when the computer is hibernating or when then laptop shuts down. I've taken a look at the battery settings, including Conservation Mode which seems to cause this type of problem, but I've had little to no luck fixing to problem. I would really appreciate if someone could give me some advice on how to fix the issue, as it is getting in the way of my work having to use it for only an hour, then have it charge for an hour. 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 998
Message 2 of 2

Re: Ideapad Y700-15ACZ Charging Issue - Plugged In Not Charging

Hi there, Crop-

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

I suggest you to perform the Flee-Power.

  1. Unplug AC adapter (remove from notebook).
  2. Remove main battery
  3. Press and hold the power button for 30 seconds (power drain)
  4. Replace main battery
  5. Replace AC adapter

Now try re-starting your system.

 

Update us how it goes.

 

 

 

 

Regards,

 

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