Showing results for 
Search instead for 
Do you mean 
Reply
Paper Tape
Posts: 6
Registered: ‎09-21-2016
Location: US
Message 1 of 2 (160 Views)

Ideapad Z400, Z500, Z510 battery will not charge - plugged in not charging

I followed instruction of OKO and started to callibrate my batttery. Now my battery is 0%, charging, but never get more than 0%, does not work if unplugged. Tried bios reset, acpi cleaned up.nothing help. Lenovo official service insitis to replace the battery. I feel that this is a programming bug rather than hardware issue. Please advise what shoudl i do?

Support Specialist
Posts: 4,895
Registered: ‎11-30-2015
Location: PH
Message 2 of 2 (128 Views)

Re: Ideapad Z400, Z500, Z510 battery will not charge - plugged in not charging

Hi CuriousFox , 

 

Greetings.

 

To isolate fastest is to have another battery to use or charging the original battery on a known working compatible laptop.

The power checkout guide of the hardware machine manual provides steps to check battery charging integrity (example form Z510 manual page 21) .

 

You can also try plugging the laptop but not turning it on for 1-2 hours checking if there would be changes with the battery indicator LED.

 

Would it be the same using similar energy manager and operating system that came originally with the machine?

How is the battery health and battery report?

 

Update us how it goes.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Top kudoed Authors