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What's DOS?
Posts: 4
Registered: ‎11-28-2013
Location: Morrisville, NC
Message 1 of 8 (3,983 Views)

Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

Hi,

 

I recently upgraded to windows 8.1 and my battery won't charge anymore. I saw a similar post with firmware update solution suggeste back in May 2013, but I also saw there was no support for windows 8.1 on the software. Is there any fix for this issue out there? If not my product is still under warranty, any suggestions?

 

Regards,

Dhruv

Bit Torrent
Posts: 5,330
Registered: ‎05-09-2013
Location: US
Message 2 of 8 (3,965 Views)

Re: Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

Try installing the Power Management program update for Win 8.1.

What's DOS?
Posts: 4
Registered: ‎11-28-2013
Location: Morrisville, NC
Message 3 of 8 (3,938 Views)

Re: Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

Ok I explored a little myself and the problem is fixed after intalling enegy managemnt for 8.1 by lenovo

What's DOS?
Posts: 4
Registered: ‎11-28-2013
Location: Morrisville, NC
Message 4 of 8 (3,936 Views)

Re: Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

edit to earlier reply: I installed the new driver located here http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037135

Bit Torrent
Posts: 5,330
Registered: ‎05-09-2013
Location: US
Message 5 of 8 (3,923 Views)

Re: Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

That is what I have suggested earlier. Look at the title of that link you have provided. It says " Power Management..." not "energy management".

What's DOS?
Posts: 4
Registered: ‎11-28-2013
Location: Morrisville, NC
Message 6 of 8 (3,918 Views)

Re: Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

Thanks Lenz, indeed your suggestion is helpful, the reason I marked the link as a solution is because it directly answers te issue, if you can add the link to your suggestion I will mark it as a solution

What's DOS?
Posts: 1
Registered: ‎03-08-2014
Location: Philippines
Message 7 of 8 (3,249 Views)

Re: Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrae

thanks for the support guys...

What's DOS?
Posts: 1
Registered: ‎08-17-2014
Location: UK
Message 8 of 8 (2,493 Views)

Re: Ideapad Z500 touch battery will not charge - plugged in not charging after windows 8.1 upgrade

Just downloaded the windows 8.1 updates (KB2962409 and KB2967917) yesterday, the battery not charging probelm reappear - keep at 18% and laptop won't work if charger not plugged in.

 

I have done installed the "Lenovo Power Management" tools, as mentioned in the solution, but it doesn't help!

 

Anyone else has experienced the same problem?

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