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steve334
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Posts: 5
Registered: ‎12-27-2017
Location: US
Views: 445
Message 1 of 3

Ideapad Z510 OneKey Recovery gets stucked

My Idealpad Z510 became unusable after it was automatically updated by Microsoft.  I tried to reset the machine with OneKey Recovery (by using Restore from initial backup).  However, the machine always goes back to the OneKey Recovery screen after Step 2 (Start Restoration) is completed and machine was rebooted.  I dont have another system backup.  My initial backup might be bad.  What should I do?  I was thinking to get a inital system ISO disk so might be able to retire it to the disk image...  Where can I get the initial system disk?  I called Lenovo support and was put on-hold for two hours yesterday - noone pick up the phone.

 

Thanks to whoever can help.

 

 

 

steve334
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Posts: 5
Registered: ‎12-27-2017
Location: US
Views: 419
Message 2 of 3

Re: Ideapad Z510 OneKey Recovery gets stucked

I booted up the computer at the safe mode.  Now I have some errors:

 

There is not enough space on the disk (error #112)

Source: H:\OneKey\OKR\WSVD\wsvd.sys

Destination:

X:\windows\system32\DRIVES\wsd.sys

 

Both H and X are Lenovo hidden directories.  

 

There are 1 TB free on C:, 10 GB free on D:

 

How do I allocate more space to X: (Boot)?

steve334
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Posts: 5
Registered: ‎12-27-2017
Location: US
Views: 387
Message 3 of 3

Re: Ideapad Z510 OneKey Recovery gets stucked

Can someone from Lenovo Support please help? Much appreciated.  

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