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nj2
What's DOS?
Posts: 2
Registered: ‎07-08-2017
Location: IN
Views: 3,118
Message 1 of 6

Ideapad Z510 battery problem is occurring again - please provide updated firmware again

Dear Lenovo,

 

After perusing the recent 2016/2017 comments by multiple users on similar posts about Ideapad Z510 battery from across locations/countries - it appears that the firmware that you had issued last year - has somehow got overwritten / superceded maybe in either late 2016  or early 2017 by some more recent/latest updates.

 

I am writing from India and facing the same probem that the battery is showing 100% and then going off almost immediately. This probem had fortunately got solved last year when you had issued a firmware update - but now when i am trying to use the same files again - it basically conveys that "no battery available to update" because that particular firmware is already applied on our laptop.

 

Hence, can you please release newer firmware update for this same issue -  using a z510 system having current till-date updates for different OS - win 7 / 8 / 8.1 / 10 - same way as you have released for thinkpad series of laptops too on the weblink - http://support.lenovo.com/in/en/downloads/ds001322

 

Come to think of it - that if a fully working battery is being "prompted" as weak and "need to buy" - but actually is a fully functioning hardware - isnt it a bit of a letdown for your users??? - what to say of  some who might have already bought and replaced with newer replacement batteries - which is actually a completely avoidable cost? I am sure you need to resolve this issue soon so as to restore confidence that you are not only a big brand but also a responsive brand - who is reading and resolving its forum posts!!!

 

thanks in advance.

bigbadfatman
Serial Port
Posts: 28
Registered: ‎07-27-2014
Location: IN
Views: 2,991
Message 2 of 6

Re: Ideapad Z510 battery problem is occurring again - please provide updated firmware again

BUmping this thread, cause I need an update too

kvpune
Paper Tape
Posts: 4
Registered: ‎01-21-2018
Location: IN
Views: 2,744
Message 3 of 6

Re: Ideapad Z510 battery problem is occurring again - please provide updated firmware again

Lenovo please provide us a quick solution. It's very problematic, I lost all my unsaved data. If I continuously plugin charger it'll damage my battery by overcharging.

 

Please, Lenovo's reputation is at stake. 

VENDETTA1
Fanfold Paper
Posts: 10
Registered: ‎06-05-2015
Location: IN
Views: 2,721
Message 4 of 6

Re: Ideapad Z510 battery problem is occurring again - please provide updated firmware again

They abandoned all z510 users..They only care about recent under warranty products...they are not providing any update because they want us to buy new products from them..

you are daydreaming lenovo..i would not buy or reccomend buying your products ever again to my family and friends..your buisness strategy is very cheap and unprofessional..

kvpune
Paper Tape
Posts: 4
Registered: ‎01-21-2018
Location: IN
Views: 2,668
Message 5 of 6

Re: Ideapad Z510 battery problem is occurring again - please provide updated firmware again

Yes, even I won't recommed anyone lenovo products .. Totally dissapointed with it's service and product.
Earlier, I had a new battery from their authorised service center at cost of Rs 5800 which I returned after checking that service center was installing battery for model Z500 and not Z510. Never ever purchase Lenovo products
kagupta
Ctrl-Alt-Del
Posts: 10
Registered: ‎07-11-2015
Location: IN
Views: 1,840
Message 6 of 6

Re: Ideapad Z510 battery problem is occurring again - please provide updated firmware again

Same Here. The problem is back. Battery says 0% in spite of having charge. Boot into BIOS & the Laptop stays for over an hour (on battery only) but crashes immediately in Windows.

 

Lenovo needs to provide a firmware patch again!

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