cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
alwin003
Paper Tape
Posts: 5
Registered: ‎03-25-2014
Location: India
Views: 3,753
Message 1 of 16

Ideapad Z510 startup error

HI,

its been only one week sincei bought new ideapad Z510.

But now im having a problem that when i turn on the system it wont load, it just stays on 'Lenovo' screen. It will only load if i press the 'one key recovery' button and select normal start up. I already tried restoring BIOS settings but no use. please help me

architbajpai
Paper Tape
Posts: 6
Registered: ‎05-27-2014
Location: india,lucknow
Views: 3,646
Message 2 of 16

Re: Ideapad Z510 startup error

same thing with me keep using the one key recovery button and enjoy...else the laptop is **bleep** awsome
Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 3,624
Message 3 of 16

Re: Ideapad Z510 startup error

Hi Alwin,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that your Z510 Laptop is not booting to windows and getting stuck at Lenovo Logo when the power button is pressed and working as expected when the OKR button is used to boot. I suggest you to perform System Restore to a previous date and check if the issue persists, below are the links to perform “System Restore” in Windows 7 & Windows 8.

 

Hope to hear back soon

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

architbajpai
Paper Tape
Posts: 6
Registered: ‎05-27-2014
Location: india,lucknow
Views: 3,612
Message 4 of 16

Re: Ideapad Z510 startup error

problem solved...

if you have any unknow devices in device manager, update it or disable it....

or if you have inserted mmc card in mmc card slot, then remove it...

or perform a system restore...

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 3,585
Message 5 of 16

Re: Ideapad Z510 startup error

Hi Alwin,

 

Please let me know the findings after performing System Restore and also the steps provided above by the other user.

 

Hope to hear back soon

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

alwin003
Paper Tape
Posts: 5
Registered: ‎03-25-2014
Location: India
Views: 3,583
Message 6 of 16

Re: Ideapad Z510 startup error

I already tried system restore to previous date, reseting to factory with OKR & restore from OKR image. I thought it BIOS was causing problem. So i reset that also no use. But once in a while it boots normally like 1 out of 10. I haven't tried about that 'device manager'. Im nt home now so i cant try untill i get back. I will let you know if that works. Thanks
Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 3,581
Message 7 of 16

Re: Ideapad Z510 startup error

Hi Alwin,

 

Sure, please try the Device Manager step and let me know the findings once you get back.

 

Hope to hear back soon

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

aslamcb
What's DOS?
Posts: 1
Registered: ‎07-24-2014
Location: India
Views: 3,464
Message 8 of 16

Re: Ideapad Z510 startup error

I have the same issue for my new Lenovo Z510 which i bought it on May 2014. Till the time i was using Alt+Ctrl+Del when laptop hang on Lenovo screen to restart it  and i have done refresh and reset of PC three times.

 

Still the issue persists....  I am very disappointed after buying Lenovo.

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 3,447
Message 9 of 16

Re: Ideapad Z510 startup error

Hi Aslamcb,

 

Welcome to Lenovo Community!

 

I’m sorry to hear about the situation and as the issue persists even after performing the possible troubleshooting steps, I would suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

jamalawad
What's DOS?
Posts: 1
Registered: ‎09-16-2014
Location: Lebanon
Views: 3,256
Message 10 of 16

Re: Ideapad Z510 startup error

Thank youuuuu!!!

Check out current deals!


Shop current deals

Top Kudoed Authors