03-25-2014 05:11 AM
its been only one week sincei bought new ideapad Z510.
But now im having a problem that when i turn on the system it wont load, it just stays on 'Lenovo' screen. It will only load if i press the 'one key recovery' button and select normal start up. I already tried restoring BIOS settings but no use. please help me
Solved! Go to Solution.
06-02-2014 04:56 AM
Welcome to Lenovo Community Forums!
I’m sorry to hear that your Z510 Laptop is not booting to windows and getting stuck at Lenovo Logo when the power button is pressed and working as expected when the OKR button is used to boot. I suggest you to perform System Restore to a previous date and check if the issue persists, below are the links to perform “System Restore” in Windows 7 & Windows 8.
Hope to hear back soon
06-02-2014 07:32 AM
if you have any unknow devices in device manager, update it or disable it....
or if you have inserted mmc card in mmc card slot, then remove it...
or perform a system restore...
06-03-2014 09:02 AM
07-24-2014 01:02 AM
I have the same issue for my new Lenovo Z510 which i bought it on May 2014. Till the time i was using Alt+Ctrl+Del when laptop hang on Lenovo screen to restart it and i have done refresh and reset of PC three times.
Still the issue persists.... I am very disappointed after buying Lenovo.
07-24-2014 10:31 AM
Welcome to Lenovo Community!
I’m sorry to hear about the situation and as the issue persists even after performing the possible troubleshooting steps, I would suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Do post us back for further queries.