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LightRobin
Paper Tape
Posts: 2
Registered: ‎06-28-2018
Location: IE
Views: 648
Message 1 of 2

Ideapad Z570 (1024) WIFI Issue

 

Yesterday I did a clean install of windows 10 and everything works fine other than the wifi.

It is off in windows 10 and if i turn it on it will simply turn itself back off.

Few steps I have taken so far:

Tried other drivers

Checked bios to see if it is enabled

Turned on the wifi switch on the front of the device

Installed various lenovo drivers and softwares including lenovo energy management

 

Extra info:

Wifi indicator led on the front of the device is off

If i press fn+f5 th window pops up except it is blank (no devices in it)

Ethernet does work 

Current driver is: Broadcom 802.11n Network

The Wifi card is: Realtek PXE B03 D00

Was working fine on windows 10 before the clean install of windows 10

 

Any advice is apreciated

LightRobin
Paper Tape
Posts: 2
Registered: ‎06-28-2018
Location: IE
Views: 646
Message 2 of 2

Re: Ideapad Z570 (1024) WIFI Issue - Additional info

I ran the troubleshooter and heres what i came back with:

Details about network adapter diagnosis: 

Network adapter Wi-Fi driver information:

   Description . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Manufacturer  . . . . . . . . . : Broadcom
   Provider  . . . . . . . . . . . : Microsoft
   Version   . . . . . . . . . . . : 6.30.223.256
   Inf File Name . . . . . . . . . : C:\Windows\INF\netbc64.inf
   Inf File Date . . . . . . . . . : Wednesday 11 April 2018  23:33:45
   Section Name  . . . . . . . . . : BCM43XNG_NT63
   Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4727
   Instance Status Flags . . . . . : 0x180200a
   Device Manager Status Code  . . : 0
   IfType  . . . . . . . . . . . . : 71
   Physical Media Type . . . . . . : 9
 
 
Details about wireless connectivity diagnosis: 

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: 6e543aa3-a387-4591-8649-9419414adb85
 Interface name: Broadcom 802.11n Network Adapter
 Interface type: Native Wi-Fi

Result of diagnosis: Problem found

Root cause:
Wireless capability is turned off

Detailed root cause:
Radio is off (HW switch)

Repair option:
Turn on wireless capability
Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer.

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