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MosTafa01
Paper Tape
Posts: 2
Registered: ‎02-28-2013
Location: Egypt
Views: 3,447
Message 1 of 3

Ideapad Z570 Freezes at start-up (Lenovo splash)

Hey.

I've got a new problem on my Lenovo Ideapad Z570, everytime I turn on my laptop, it gets stuck at Lenovo splash.

Every time, I've to plugin the adapter and press the start button and when it freezes at the Lenovo splash, I plug-out then I connect it again.

And when I get lucky, it continues the start-up after waiting +25 seconds freezing on the Lenovo splash and it's really too slow.at booting.

 

- I removed/unsitalled some games and some programs.

- I scanned for viruses using Malwarebytes.

 

But none of those helped.So I tried to search on the internet and it looks like it's BIOS issue(s), but not sure.

So, what's really the problem ? And how I'm able to solve it ?

 

Thanks in advance.

Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Views: 3,394
Message 2 of 3

Re: Ideapad Z570 Freezes at start-up (Lenovo splash)

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you are facing,  

Please try disconnecting all cable and battery from the unit , Now press the power button for 30-40 sec then release , perform this action 4 -5 times , now connect AC adaptor  to check  by powering on and booting the system. If system is working fine you can shut down and connect the battery to check,

Now press F2 to enter Bios, Press F9 to load Bios defaults & F10 to save and exit .

Now check if the issue is fixed

 

 

 

In case issue remains same please contact local Lenovo support to have system verified

 

http://support.lenovo.com/en_IN/feedback/detail.page?LegacyDocID=MIGR-76613

 

 

Do give this a try and let us know  

 

 

 

Hope This Helps

Cheers!!!

 

 

 

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MosTafa01
Paper Tape
Posts: 2
Registered: ‎02-28-2013
Location: Egypt
Views: 3,378
Message 3 of 3

Re: Ideapad Z570 Freezes at start-up (Lenovo splash)

Hey dear, Thanks for your reply.

I done the same as you said, it worked fine without showing this problem anymore. (Worked using the adaptor and the battery)

But after 12 hours, the problem showed back again. It stucked a bit at the Lenovo splash, then stucked at "Starting windows" a bit long and at last, it totally freezed at a black screen.

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