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1 Posts

08-12-2014

Haddington Scotland

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Ideapad Z710. DVD not working

2016-07-03, 14:35 PM

My Z710 retuns the phrase "Please insert a disk into Drive D" when I insert a disk (full or unformatted). I have tried uninstalling/installing the drive to no effect. Is there a diagnostic procedure or software I can try before I go on the drive replacement route please?

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2380 Posts

03-09-2012

CA

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  • Posts: 2380
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Re: Ideapad Z710. DVD not working

2016-07-03, 14:39 PM
What are you doing prior to this message?

Also does the Optical drive show in Device Manager and is it indicated as working?
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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