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8 Posts

07-25-2014

Lithuania

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[Ideapad Z710] Dolby Home Theater v4 doesn't work after upgrading to Windows 8.1

2014-07-25, 14:40 PM

Hello,

 

I started using my laptop with Windows 8 and everything was working fine. But then Windows upgraded to 8.1 and now I cannot get the Dolby Home Theater v4 to start, I always get the error message about driver.

Can anyone help me fix this?

 

Thank you :smileyhappy:

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4469 Posts

04-22-2013

Philippines

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Re: [Ideapad Z710] Dolby Home Theater v4 doesn't work after upgrading to Windows 8.1

2014-07-25, 15:27 PM

hi Precigus,

 

Welcome to Lenovo Community Forums!

 

Open Device Manager and Uninstall the audio Driver under Sound and gaming controllers,

    make sure to place a check under delete driver software prompt.

 

Open Control Panel Uninstall a program and uninstall all Dolby Related component.

 

Open Drive C: and Delete the folder says Driver or drivers

 

Install this driver

Audio Driver for 64-bit Windows 

 

 

After installation open C: Driver/s

You should find the Aduio driver folder and a dolby gui or pcee4 will be in ther and an installer of DolbyHT v4

 

Hope this helps

Cheers!

 



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4469 Posts

04-22-2013

Philippines

3830 Signins

254594 Page Views

  • Posts: 4469
  • Registered: ‎04-22-2013
  • Location: Philippines
  • Views: 254594
  • Message 2 of 3

Re: [Ideapad Z710] Dolby Home Theater v4 doesn't work after upgrading to Windows 8.1

2014-07-25, 15:27 PM

hi Precigus,

 

Welcome to Lenovo Community Forums!

 

Open Device Manager and Uninstall the audio Driver under Sound and gaming controllers,

    make sure to place a check under delete driver software prompt.

 

Open Control Panel Uninstall a program and uninstall all Dolby Related component.

 

Open Drive C: and Delete the folder says Driver or drivers

 

Install this driver

Audio Driver for 64-bit Windows 

 

 

After installation open C: Driver/s

You should find the Aduio driver folder and a dolby gui or pcee4 will be in ther and an installer of DolbyHT v4

 

Hope this helps

Cheers!

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

0 person found this solution to be helpful.

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8 Posts

07-25-2014

Lithuania

7 Signins

78 Page Views

  • Posts: 8
  • Registered: ‎07-25-2014
  • Location: Lithuania
  • Views: 78
  • Message 3 of 3

Re: [Ideapad Z710] Dolby Home Theater v4 doesn't work after upgrading to Windows 8.1

2014-07-25, 15:58 PM

Thank you very much, everything is working fine now.

Lenovo really does have the best customer support out there.

 

Cheers.

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