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Precigus
Blue Screen Again
Posts: 5
Registered: ‎07-25-2014
Location: Lithuania
Views: 4,973
Message 1 of 3

[Ideapad Z710] Dolby Home Theater v4 doesn't work after upgrading to Windows 8.1

Hello,

 

I started using my laptop with Windows 8 and everything was working fine. But then Windows upgraded to 8.1 and now I cannot get the Dolby Home Theater v4 to start, I always get the error message about driver.

Can anyone help me fix this?

 

Thank you Smiley Happy

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 4,963
Message 2 of 3

Re: [Ideapad Z710] Dolby Home Theater v4 doesn't work after upgrading to Windows 8.1

hi Precigus,

 

Welcome to Lenovo Community Forums!

 

Open Device Manager and Uninstall the audio Driver under Sound and gaming controllers,

    make sure to place a check under delete driver software prompt.

 

Open Control Panel Uninstall a program and uninstall all Dolby Related component.

 

Open Drive C: and Delete the folder says Driver or drivers

 

Install this driver

Audio Driver for 64-bit Windows 

 

 

After installation open C: Driver/s

You should find the Aduio driver folder and a dolby gui or pcee4 will be in ther and an installer of DolbyHT v4

 

Hope this helps

Cheers!

 



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Precigus
Blue Screen Again
Posts: 5
Registered: ‎07-25-2014
Location: Lithuania
Views: 4,957
Message 3 of 3

Re: [Ideapad Z710] Dolby Home Theater v4 doesn't work after upgrading to Windows 8.1

Thank you very much, everything is working fine now.

Lenovo really does have the best customer support out there.

 

Cheers.

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