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tazo157
Paper Tape
Posts: 3
Registered: ‎01-20-2016
Location: United States
Views: 253
Message 1 of 4

Ideapad Z710 Wifi not working for 8.1 (64-bit)

Any ideas as to what wifi drivers to use for Z710 8.1 (64-bit)? My wifi isn't working at all. It sees the wifi router but it cannot connect. All my other laptops/tablets/mobile can connect. Thank you.

Social Support Agent
Social Support Agent
Posts: 151
Registered: ‎12-28-2015
Location: PH
Views: 240
Message 2 of 4

Re: Ideapad Z710 Wifi not working for 8.1 (64-bit)

Hi tazo157,

 

Welcome to Lenovo Community Forums.

 

Regarding your problem, are you getting any message when you tried to connect to your network?

 

1. Perform  power cycle for the devices

• Turn off the modem/router > Unplug the router cable > Turn off Z710 > Remove the router cable for about 20 secs > Reconnect router cable then turn on the modem/router > Wait till all lights are stable > Turn the Z710 back on > Try to reconnect.

 

2. Run Microsoft Troubleshooter

• Go to Control Panel > Look for Troubleshooting > Select Network and Internet > Select Network Adapter.

 

3. Reinstall wireless drivers, download it here

 

4. Test it in Safe Mode with Networking, check if you'll be getting same issue.

 

 

Hope this helps!

tazo157
Paper Tape
Posts: 3
Registered: ‎01-20-2016
Location: United States
Views: 206
Message 3 of 4

Re: Ideapad Z710 Wifi not working for 8.1 (64-bit)

Thank you for responding so quickly. I tried recycling router and laptop. That didn't work. 

I tried reinstalling drivers but it says I have a newer driver already installed.

 

When I try to connect, it can't get passed  the authentication to the wireless router. It fails every time.

 

Please help.

tazo157
Paper Tape
Posts: 3
Registered: ‎01-20-2016
Location: United States
Views: 201
Message 4 of 4

Re: Ideapad Z710 Wifi not working for 8.1 (64-bit)

I've uninstalled the existing driver and used the one you recommend. Still no such luck. Smiley Sad

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