05-17-2014 02:45 AM
I've just purhased the above for my son who is in hospital having chemo at present. Very disappointed with the battery that is only lasting for approx 1.5 hours. I have it set to a balanced use and so far the laptop has only been used for surfing, etc. Any suggestions before I return it?
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05-19-2014 01:50 AM
Welcome in lenovo community
If you just purshased the unit , so it's bettery to return the machine to get a new one as the battery are not performing as supposed to perform
Let me know
03-05-2015 02:19 AM
I've also come across similar problem.
I wanted to confirm what you've written because I'm afraid I misunderstood. When we have battery problem in Z710, we better return the whole computer because the problem actually lies inside the computer but not the battery. Is that correct?
What if technical support refuses me to return the whole computer? Is there any Knowledge Base article supporting this so I can show support?