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Swalesy007
Paper Tape
Posts: 2
Registered: ‎05-17-2014
Location: Durham, England
Views: 3,609
Message 1 of 4

Ideapad Z710 battery life

I've just purhased the above for my son who is in hospital having chemo at present. Very disappointed with the battery that is only lasting for approx 1.5 hours. I have it set to a balanced use and so far the laptop has only been used for surfing, etc. Any suggestions before I return it?

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 3,538
Message 2 of 4

Re: Ideapad Z710 battery life

Dear Swalesy007

 

Welcome in lenovo community

 

If you just purshased the unit , so it's bettery to return the machine to get a new one as the battery are not performing as supposed to perform

 

Let me know

 

Thanks

Alaa



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Swalesy007
Paper Tape
Posts: 2
Registered: ‎05-17-2014
Location: Durham, England
Views: 3,516
Message 3 of 4

Re: Ideapad Z710 battery life

Thanks. The camera/video also keeps freezing so I've returned it.
Horinius
Serial Port
Posts: 24
Registered: ‎11-26-2014
Location: FR
Views: 2,451
Message 4 of 4

Re: Ideapad Z710 battery life

I've also come across similar problem.

 

I wanted to confirm what you've written because I'm afraid I misunderstood.  When we have battery problem in Z710, we better return the whole computer because the problem actually lies inside the computer but not the battery.  Is that correct?

 

What if technical support refuses me to return the whole computer?  Is there any Knowledge Base article supporting this so I can show support?

 

Thanks

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