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rzanghi11
Blue Screen Again
Posts: 5
Registered: ‎05-31-2016
Location: US
Views: 809
Message 1 of 6

Ideapad p500 battery issue

Hello there,

 

I have an ideapad p500 for about five years and there is something wrong with it. I plugged the AC adapter in and it wouldn't charge at all. I didn't see "Plugged in, charging"... I recently bought a new AC adapter and it still doesn't work. Any idea why? Thanks! 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 778
Message 2 of 6

Re: Ideapad p500 battery issue

Welcome to the Forums Rzang.

 

  1. Unplug AC adapter (remove from notebook).
  2. Remove main battery
  3. Press and hold the power button for 30 seconds (power drain)
  4. Replace main battery
  5. Replace AC adapter

Update us how it goes.

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

rzanghi11
Blue Screen Again
Posts: 5
Registered: ‎05-31-2016
Location: US
Views: 753
Message 3 of 6

Re: Ideapad p500 battery issue

Thanks for the warm welcome.

I actually tried to disassemble my laptop and I couldn't find the main battery... Is it embedded?

Thanks again.
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 717
Message 4 of 6

Re: Ideapad p500 battery issue

Select the other setting (maximize battery life) from the 'Energy Management' dialog box instead "optimized battery health".

 

Also, upgraded the battery firmware with the available download

 

Update us how it goes.

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

rzanghi11
Blue Screen Again
Posts: 5
Registered: ‎05-31-2016
Location: US
Views: 706
Message 5 of 6

Re: Ideapad p500 battery issue

I downloaded the firmware and it drained my battery.... Now I can't use my laptop. I don't know what to do. Should I ask someone to repair it? I need help.
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 697
Message 6 of 6

Re: Ideapad p500 battery issue

We are sorry to hear that your issue has not yet been fixed.

 

I would suggest you to visit the nearest Lenovo service center for hardware assistance. 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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