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tishihara1994
What's DOS?
Posts: 2
Registered: ‎01-23-2014
Location: United States
Views: 744
Message 1 of 5

Ideapad y510p webcam not connected?

So I tried to go on Skype and was surprised that I couldn't use my webcam. 

I tried fn+esc but it doesn't do anything. I checked device manager and uninstalled Lenovo EasyCamera but couldn't get it to reinstall so I did a system restore.

 

I checked the properties for Lenovo EasyCamera and this is what it says

 

Camera Properties

 

any solutions?

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edsoncassius
Paper Tape
Posts: 3
Registered: ‎03-02-2014
Location: Hungary
Views: 663
Message 2 of 5

Re: Ideapad y510p webcam not connected?

I have the same problem, and I see a lot of people with the same problem.

 

Does it have a fix? Or we have to contact the support and replace the hardware?

tishihara1994
What's DOS?
Posts: 2
Registered: ‎01-23-2014
Location: United States
Views: 648
Message 3 of 5

Re: Ideapad y510p webcam not connected?

This problem was from a while ago but it fixed itself after a few days. I did do a system restore but it didn't really help so I just left the webcam alone for a few days and it ended up working again! Hope all goes well for your laptop as well 

Former Employee
Posts: 2,835
Registered: ‎03-20-2012
Location: Malaysia
Views: 640
Message 4 of 5

Re: Ideapad y510p webcam not connected?

Hi edsoncassius,

thanks for posting and welcome to the community. i was just wondering if you've ran all the the windows updates and installed them?

Regards
edsoncassius
Paper Tape
Posts: 3
Registered: ‎03-02-2014
Location: Hungary
Views: 622
Message 5 of 5

Re: Ideapad y510p webcam not connected?

Hello NINE, thanks for your attention.

 

My windows is up to date. I removed every drivers and softwares related to the webcam and reinstalled them. At first I couldn't install the webcam driver but after a reboot the webcam just appeared again in the device manager. But now I get a simple fail message when trying to install the Lenovo easy cam software.

 

And thanks tishihara!

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