11-30-2014 03:53 AM
i have z500 and i really really love it, its been 1 year and 4 months since i have this. this is the best laptop ive ever had. But yesterday my screen display had a vertical lines and some colors. i dont know what happend. i think its the LCD that's malfunctioning. i tried to plug it into a secondary monitor and it work properly. but in the latop's screen is the same...would you please help me for this.. i really miss my laptop. please
Its the only gift i want this christmas.
12-01-2014 01:15 AM
Welcome to Lenovo forums.
As per the query we understood that you are facing issue with lines on screen on your Lenovo Z500 laptop.
Try to move the laptop screen and check for the issue. If still the issue persist then try to update to update the drivers and check for the issue.
Click here for the display driver for the operating system windows 7.
Click here for the display driver for the operating system windows 8.
Check in BIOS for the issue, if still the issue persist then the LCD is faulty which needs to be replaced, please visit the nearest service centre for further details.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps. Do post back if issue persists!