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kami-pervaiz
Ctrl-Alt-Del
Posts: 8
Registered: ‎08-12-2013
Location: London
Views: 740
Message 1 of 7

Ideapad z580 Nvidia BSOD

Hi Guys,

 

I have bought a Lenovo Ideapad z580 from Ebuyer back in March. Since then It has crashed alot of times, a randon Blue screen of death appears. Please find below the specifications:

 

Processor: I7

Hard Disk: 1 TB

Ram: 8 Gb

Graphics: Nvidia GT 630M

price: 725£

 

now i have investigated alot and found how to read the dump files and here is the latest file. It seems its 90% NVidia pci.sys.

 

I searched alot and found new drivers might cause this, so I downgraded it to the one which is on lenovo website and it gave the error again. could someone please suggest something. I am really frustrated with the performance of this system. my BBC laptop which are Core I5 runs much faster than this and more reliable. never seen BSOD, those are lenovo thinkpad.

 

 

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8007a0aa10, fffff800048c63d8, fffffa800c890010}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007a0aa10, Physical Device Object of the stack
Arg3: fffff800048c63d8, Functional Device Object of the stack
Arg4: fffffa800c890010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000fb0000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

STACK_TEXT:
fffff800`048c6388 fffff800`032f88c2 : 00000000`0000009f 00000000`00000003 fffffa80`07a0aa10 fffff800`048c63d8 : nt!KeBugCheckEx
fffff800`048c6390 fffff800`0329384c : fffff800`048c64c0 fffff800`048c64c0 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`048c6430 fffff800`032936e6 : fffff880`00f792b0 00000000`00613fdf 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`048c64a0 fffff800`032935ce : 000000e7`7dcb2d9e fffff800`048c6b18 00000000`00613fdf fffff800`03407e68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`048c6af0 fffff800`032933b7 : 0000002f`5cbd3ec2 0000002f`00613fdf 0000002f`5cbd3e4a 00000000`000000df : nt!KiTimerExpiration+0x1be
fffff800`048c6b90 fffff800`0328090a : fffff800`03403e80 fffff800`03411cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`048c6c40 00000000`00000000 : fffff800`048c7000 fffff800`048c1000 fffff800`048c6c00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_ACPI_IMAGE_pci.sys

BUCKET_ID: X64_0x9F_3_ACPI_IMAGE_pci.sys

Followup: MachineOwner

 

 

PS: i have just remember usually i am not doing anything on laptop for example its on in my room and i am cooking in kitchen, once i come back its restarted. I dont know if you leave laptop in idle state might cause this? but that's stupid lol

 

Guru
Posts: 1,412
Registered: ‎06-08-2013
Location: BE
Views: 714
Message 2 of 7

Re: Ideapad z580 Nvidia BSOD

If possible, try updating your drivers at www.nvidia.com and remove any overclocking software if present.


Warm regards,
Jonas Hendrickx

Lenovo Insider - Windows Insider MVP

Personal website: ThinkScopes

kami-pervaiz
Ctrl-Alt-Del
Posts: 8
Registered: ‎08-12-2013
Location: London
Views: 704
Message 3 of 7

Re: Ideapad z580 Nvidia BSOD

thanks for suggestion, I Tried it and it started giving BSOD more frequent that is the reason i downgraded it. I think Lenovo laptops are getting alot of these issues these days...

 

 

kami-pervaiz
Ctrl-Alt-Del
Posts: 8
Registered: ‎08-12-2013
Location: London
Views: 662
Message 4 of 7

Re: Ideapad z580 Nvidia BSOD

anyone please? I am still having this issue...

LenBlazer
Bit Torrent
Posts: 5,332
Registered: ‎05-09-2013
Location: US
Views: 644
Message 5 of 7

Re: Ideapad z580 Nvidia BSOD

Try running windows memory diagnostics.

kami-pervaiz
Ctrl-Alt-Del
Posts: 8
Registered: ‎08-12-2013
Location: London
Views: 605
Message 6 of 7

Re: Ideapad z580 Nvidia BSOD

i ran memtest 4.2 

http://www.techspot.com/community/topics/tutorial-how-to-use-memtest.62524/

till 2 times all the tests pased...any more suggestion today BSOD cam again Smiley Sad

 

and i have updated to new drivers of nvidia weeks ago and thought it solved the problem but BSOD came again today...

LenBlazer
Bit Torrent
Posts: 5,332
Registered: ‎05-09-2013
Location: US
Views: 592
Message 7 of 7

Re: Ideapad z580 Nvidia BSOD

Try running "file reliability hisrory" to see if there is/are specific file/files causing the problem. (I have assume you have win 8 or 7)

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