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ideapadz580
What's DOS?
Posts: 2
Registered: ‎06-13-2013
Location: Pune
Views: 1,520
Message 1 of 4

Ideapad z580 series keypad issues

Hi,

 

I am facing key pad problem with ideapadz580.

The keys "9","O","L","." are not working remaining all keys are working perfectly.

 

Please provide me a solutions.

 

* I did restart and reinstalling drivers but of no use.

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 1,496
Message 2 of 4

Re: Ideapad z580 series keypad issues

Hi and welcome to the lenovo forums.

 

Can you try to boot into Safe Mode and see if all of the keyboard keys are working.

 

If all of the keys are working, there's most likely an third party application that's disabling the "9","O","L"," and "." keys. Perform a clean boot to isolate what app is causing the issue.

 

If all of the keyboard keys still doesn't work in Safe Mode then this is most likely a defective keyboard and you need to contact lenovo for service.

 

 

Hope this helps



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ideapadz580
What's DOS?
Posts: 2
Registered: ‎06-13-2013
Location: Pune
Views: 1,478
Message 3 of 4

Re: Ideapad z580 series keypad issues

Hi,

 

I did the same thing but no use, unfortunately "P",";","0","?" keys also not working now along with "O,L,.,&9" keys. Smiley Sad

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 1,451
Message 4 of 4

Re: Ideapad z580 series keypad issues

hi,

 

It looks the problem is getting worst. I recommend you contact lenovo ASAP to report the issue (they'll most likely ask you to send the unit for service).

 

 

Best regards,

neokenchi



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