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02-12-2020

US

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  • Posts: 0
  • Registered: ‎02-12-2020
  • Location: US
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Ideapad z710 battery connected but not charging

2020-02-12, 22:02 PM

I see a lot of posts on this, but they do not seem to match my specific problem. From when it was new, my wife's computer stops charging all together. 

 

When the battery goes down, we plug it in, but it doesn't charge.  I mess with it for a while, take the battery out and put it back in, etc.  Then it will charge,.but after a little while it reverts back to not charging.  It will always run on AC power, but if the battery is dead it jsut says 0% not charging.  I have tried the Lenovo Settings application, buying a new battery, messing with power settings, etc.  Nothing seems to be working more than temporarily. 

 

Because I could get it working briefly, I didn't warranty it when it was new like a should have. Since it worked for one or two charges after I attempted a fix and she doesn't use it much, it took a while to realize it wasn't fixed. She wants to use it more now, but likes to walk around with it.  Any help on getting this corrected would be apprecaited,   Thank you.

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