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weirdwitch
Paper Tape
Posts: 3
Registered: ‎09-04-2013
Location: India
Views: 2,830
Message 1 of 5

Intelligent Touchpad issue with Z580

Hello,

 

I have been using this laptop since May. It works fine in general, but over the usage period, I have encountered the following error messages (screenshots taken) around 6-7 times, sometimes preceded by a brief screen blackout. Any ideas what this might be about? Solutions appreciated.

 

Link to picture 1.

 

Link to picture 2.

 

Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 2,791
Message 2 of 5

Re: Intelligent Touchpad issue with Z580

Hi weirdwitch,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the error message regarding “Intelligent touchpad has stopped working” is displayed frequently, please re-install the Touchpad driver to resolve this issue and below is the link to download the Touchpad Driver for Z580.

 

Hope this helps!!!

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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weirdwitch
Paper Tape
Posts: 3
Registered: ‎09-04-2013
Location: India
Views: 2,772
Message 3 of 5

Re: Intelligent Touchpad issue with Z580

Hello,

 

Thanks a lot! I have re-installed the driver. Will post here again if the problem recurs.

weirdwitch
Paper Tape
Posts: 3
Registered: ‎09-04-2013
Location: India
Views: 2,731
Message 4 of 5

Re: Intelligent Touchpad issue with Z580

Hey,

 

Just to let you know that the error still hasn't gone :/. I dunno if it's a virus (I have Bitdefender on my machine). Let me know what I should do.

findwaldo
Paper Tape
Posts: 3
Registered: ‎09-02-2013
Location: United States
Views: 2,721
Message 5 of 5

Re: Intelligent Touchpad issue with Z580

I too have this issue on my Z580.

 

It happens if I quickly click on destop from the Windows 8 start screen...  I've got to give it a good 30-60 seconds before I click on desktop or any desktop app to keep the issue from occuring.

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