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jelabarre59
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Posts: 12
Registered: ‎12-10-2010
Location: US
Views: 284
Message 1 of 3

Is Lenovo denying the Y730's existence?

It seems Lenovo doesn't even remember (or is playing revisionist history tricks) that they made the Ideapad Y730.  Looking around the support pages, NOTHING will turn up any reference to the Y730.  There are no drivers, etc to be found  on this site.  I have tried searching by the two different serial numbers taht show up in BIOS, and they can't manage to find themby those either.  And forget about their "automatic" lookup utility; it will sit there spinning for ***HOURS*** (yes, I left it to run overnight once) and can't manage to even START finding anything.  Their site is severely broken.

Even trying the so-called-"support" line, the "tech" couldn't find the machine by S/N either, and kept insisting it couldn't be that number.  Well, if it's the wrong number (on the sticker *as well as* the BIOS), then it's Lenovo that got that wrong.

 

So what's the story?  Are they trying to deny the product?  Did they fubar this one worse than usual that they have to pretend it never existed?

 

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Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 270
Message 2 of 3

Re: Is Lenovo denying the Y730's existence?

Sorry to hear you are having difficulty finding any downloads for the Y730.  Due to the age of the laptop, downloads have now been moved to the Legacy EOL section of Lenovo Support which can be found at the link below.....

 

https://download.lenovo.com/eol/index.html



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jelabarre59
Fanfold Paper
Posts: 12
Registered: ‎12-10-2010
Location: US
Views: 257
Message 3 of 3

Re: Is Lenovo denying the Y730's existence?

OK, so there's the drivers I wanted in order to test out the machine.  Would be useful for Lenovo to make these more readily searchable, but I guess they aquired IBM's customer service methodology along with the rest of the product line.  And perhaps let their tech-support script-monkeys know about it too.

 

And I see the BIOS is the same brain-dead useless one it always had.  So have to let my friend know his machine will be about as useless as it ever was.  And reminds me that Lenovo is *OFF* my list of recommended suppliers.  Right now it's not possible to install *****ANY***** operating system (tried various builds of MSWin10, as well as Linux, and used more than one HDD).  About the only way to get a usable boot on this is to have one already built.  Oh, and BTW, you can't even CLONE the HDD, it won't work in the machine either.

 

Mod's Edit: Please keep in mind that these forums are accessed by people of all ages. Profanity, implied profanity using acronyms or attempted profanity by circumventing the profanity filter is prohibited by the Community Guidelines and have been removed.

 

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