08-13-2019 04:56 PM
Solved! Go to Solution.
08-13-2019 05:41 PM - edited 08-13-2019 05:55 PM
It looks to me like you have a 4th gen core CPU (4xxx). That means 8GB X 2 = 16GB is the maximum. The 16GB DIMMs don't work with anything older than 5th gen (Intel limitation).