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Paper Tape
Posts: 1
Registered: ‎02-12-2010
Location: Canada
Views: 517
Message 1 of 2

Key board different from what I saw when purchasing online

I recently purchased a Y550. I bought it this past Christmas and received it just a couple of weeks ago on Jan 21st.

When I got it I was disappointed to find that I didn't get the exact same thing as I saw online. The enter button was a upside down L shape - I specifically avoided buying laptops that had that. I simply don't like that type of key board. The photos in the galleries online has just a simple rectangular enter button - that was one of the main reasons I bought it. Since Levono only sells online, I thought I was buying what I saw. I want the keyboard that I saw online - does anyone know whether they will change the key board (free of charge) or send me one that I saw online? Otherwise I want to return it because its not what I thought I was buying.

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 479
Message 2 of 2

Re: Key board different from what I saw when purchasing online

for more and trusted information, please contact lenovo support line.

english or french spoken : 1-800-565-3344

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