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01-20-2015

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Keyboard functionality after cleaning attempt

2015-01-20, 19:28 PM
Hello,
In the last night I tried to clean the keyboard of my Lenovo Ideapad Z500.I know it was very stupid from me but I used window cleaner liquid.I didn't apply the liquid directly on the keyboad.First I put a little bit of the liquid on a piece of cloth and then I cleaned with it the keyboard.Only some drops came on the keys.So when I opened my notebook today I noticed that some keys were not working correctly.For example by pressing "q" something like "qy7" came out.And that happened with many of them.Could anyone help me with my issue?
Thank you
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9644 Posts

12-27-2009

Canada

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Re: Keyboard functionality after cleaning attempt

2015-01-20, 19:40 PM
For how long did you leave it to dry after wiping it?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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8 Posts

01-20-2015

Germany

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Re: Keyboard functionality after cleaning attempt

2015-01-20, 19:46 PM
After cleaning the notebook with this liquid I left it all the night.I realised the problem today in the morning
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9644 Posts

12-27-2009

Canada

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Re: Keyboard functionality after cleaning attempt

2015-01-20, 20:06 PM
Which window cleaner liquid did you use?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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8 Posts

01-20-2015

Germany

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Re: Keyboard functionality after cleaning attempt

2015-01-20, 20:24 PM
It's a german product called "ja Glasreiniger".You are probably interested about the ingredients. But you will struggle to find them in English.The ingredients according to the manufacturer are aniotic surfactants, alcohol, dye and perfume.
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Re: Keyboard functionality after cleaning attempt

2015-01-20, 20:26 PM
In a concentration of under 5%
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9644 Posts

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Re: Keyboard functionality after cleaning attempt

2015-01-20, 20:50 PM
IMO the alcohol might have done it. I've damaged two keyboards similarly wiping with isopropyl alcohol.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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8 Posts

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Germany

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Re: Keyboard functionality after cleaning attempt

2015-01-20, 21:12 PM
So the only solution is to replace the keyboard by a new one? On the other hand I wonder how the keyboard was damaged. The alcohol concentration of the liquid is very low and only a lttle bit foam (it's a spray) from the cloth came on the keys.
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Re: Keyboard functionality after cleaning attempt

2015-01-20, 21:54 PM
Do you also know if the keyboard can be fixed? If yes, can I use the warranty? And one last question. Can I use my notebook with the keyboard removed?
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Germany

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Re: Keyboard functionality after cleaning attempt

2015-01-21, 0:03 AM
?
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