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sbrooks9
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Posts: 6
Registered: ‎07-08-2014
Location: United States
Views: 453
Message 1 of 5

Keyboard has a bad key

After a month wait to recieve my laptop, it was finally delivered yesterday. Within a day of using it, I noticed that the keyboard was losing the "U" button. It popped off entirely and I could see that the clip on the left side of the key mount is not there.

 

So far I've been pretty unhappy with the Lenovo experience, especially now that I'm going to have to send my laptop in for repairs and yet again wait around for it to be fixed. 

iDesign
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Posts: 392
Registered: ‎07-12-2014
Location: London
Views: 452
Message 2 of 5

Re: Keyboard has a bad key

Welcome to the world of Lenovo.

Get your money back, if it isn't too late.
Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI
sbrooks9
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Registered: ‎07-08-2014
Location: United States
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Message 3 of 5

Re: Keyboard has a bad key

Update, I'm also noticing that the keypad is very unresponsive when it comes to left clicking. I can right click properly, but it's obvious that the left click is very buggy and can become unresponsive for 10-30+ seconds occasionally.

 

I have the in-home warranty for two years, so we'll see how well that works out for me..  

sbrooks9
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Registered: ‎07-08-2014
Location: United States
Views: 388
Message 4 of 5

Re: Keyboard has a bad key

I ended up getting an new keyboard. Smiley Happy

However, the technician couldn't replicate the error for the touch pad (he didn't even go past the login screen of windows 8 and try to run anything...) so he didn't fix it. Going to have to call in another technician.
Community SeniorMod
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Message 5 of 5
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Badkey issue in Z2play

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