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6 Posts

07-08-2014

United States

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Keyboard has a bad key

2014-07-19, 17:16 PM

After a month wait to recieve my laptop, it was finally delivered yesterday. Within a day of using it, I noticed that the keyboard was losing the "U" button. It popped off entirely and I could see that the clip on the left side of the key mount is not there.

 

So far I've been pretty unhappy with the Lenovo experience, especially now that I'm going to have to send my laptop in for repairs and yet again wait around for it to be fixed. 

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392 Posts

07-12-2014

London

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Re: Keyboard has a bad key

2014-07-19, 17:18 PM
Welcome to the world of Lenovo.

Get your money back, if it isn't too late.
Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI
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6 Posts

07-08-2014

United States

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  • Posts: 6
  • Registered: ‎07-08-2014
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Re: Keyboard has a bad key

2014-07-19, 21:49 PM

Update, I'm also noticing that the keypad is very unresponsive when it comes to left clicking. I can right click properly, but it's obvious that the left click is very buggy and can become unresponsive for 10-30+ seconds occasionally.

 

I have the in-home warranty for two years, so we'll see how well that works out for me..  

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6 Posts

07-08-2014

United States

20 Signins

489 Page Views

  • Posts: 6
  • Registered: ‎07-08-2014
  • Location: United States
  • Views: 489
  • Message 4 of 5

Re: Keyboard has a bad key

2014-08-06, 15:16 PM
I ended up getting an new keyboard. :)

However, the technician couldn't replicate the error for the touch pad (he didn't even go past the login screen of windows 8 and try to run anything...) so he didn't fix it. Going to have to call in another technician.
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7908 Posts

01-13-2008

US

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Badkey issue in Z2play

2017-10-21, 13:05 PM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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