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rwaynew
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Registered: ‎12-11-2010
Location: Cupertino, Ca
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Message 1 of 6

Keyboard "u" doesn't enter a character but brings up a menu box together with audio message

Had a wireless optical mouse fail; flickering it appeared to open dozens of windows before I could pull the plug.  I closed windows, closed laptop.

 

Reopening laptop I got the normal "enter password".  As I keyed in each letter of password a black dot appeared on the screen - just as expected.  Untill the letter "u".  When the "u" was keyed the black dot did not appear, instead a box was displayed offering 4 options (sorry I was in a mild panic, unable to enter my password on a new system in an unknown state and, 70+ years old, don't recall details of the box's text).  There was also an audio message playing, describing the same 4 options.  (note that his is not about Fn-F8 numeric entry of the number 4, that the text happened to have 4 options is unrelated)

 

This repeated each time I tried to enter password.  So I began to explore, trying other keys to see what others might have unexpected (by me) function.  None that I found.  Returning the "u" key, it now worked.

 

Two questions: 1) what state was I in and  2) what is way to terminate that state (should I accidentally get there again)

 

Thanks

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Message 2 of 6

Re: Keyboard "u" doesn't enter a character but brings up a menu box together with audio me

can you try external ( or wifi ) keyboard and check the issue persists?


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rwaynew
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Message 3 of 6

Re: Keyboard "u" doesn't enter a character but brings up a menu box together with audio me

Since problem was corrected (described in 1st note above) there is nothing now to test with another keyboard.  Hope is that someone can identify a program/task shipped with Lenovo laptops that uses the "u" key to invoke a help-like function. Thanks.

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Message 4 of 6

Re: Keyboard "u" doesn't enter a character but brings up a menu box together with audio me

oops! sorry, my mistake.

could be mainboard or bios issue.

have you tried to flash bios update?

by the way, which model of lenovo do you have?


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Message 5 of 6

Re: Keyboard "u" doesn't enter a character but brings up a menu box together with audio me

One idea

Windows logo key +U

Open the Ease of Access Center

 

Try it and see if that is the menu you saw.

 

It was probably linked to the mouse going crazy?

rwaynew
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Message 6 of 6

Re: Keyboard "u" doesn't enter a character but brings up a menu box together with audio me

My "u" problem would seem to be just one case of what is being described in the "Random Unwanted Keyboard Shortcuts" thread.  There is even a description of the box brought up by "u".  Suggest this thread be abandoned, with any further responses made there.

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