09-03-2016 02:24 PM
So I have this issue in windows 10 where the keyboard of my laptop stops responding at random instances . None of the keys work. No other part of the computer is affected while is still on. Restarting the computer when this occurs results in a BSOD and a " Driver Power state failure" error message . When forcing the computer to restart by pressing the power button resolves the issue . But the keyboard still stops at random intervals. I have already check all the drivers and they are up to date and there are no yellow explamation marks in device manager and also update BIOS. Can anyone please help?
09-06-2016 05:42 AM
Hi there, Talos -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
It could also be a corrupt system file. Open Command prompt and try sfc /scannow to check if your windows files are corrupted.
Also, please share the model details to study in brief on the issue.
Update us how it goes.
Tap that kudos button if I helped
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!