02-12-2013 03:54 PM - edited 02-12-2013 04:50 PM
I ordered a refurbished laptop from Lenovo outlet website. The laptop was delivered today WITHOUT THE BATTERY AND THE AC ADAPTER.
It has been an excruciating and horrendous experience with Lenovo. They have systemic issues. The staff admitted that this missing battery and adapter is not surprising with refurbished Lenovo laptop !!!!!!!!!!!. Will send a letter to Lenovo CEO Yang Yuanqing and see if he can consider sending me a battery and a adapter to power the laptop.
THERE IS A NO IN LENOVO.