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alchu
What's DOS?
Posts: 2
Registered: ‎12-06-2014
Location: NYC
Views: 1,921
Message 11 of 18

Re: LENOVO Y50 RANDOM SHUTDOWN

I ended up contacting lenovo support as updating bios had no effect. They had me return the machine for repair - I should receive it back on the 15th. I'll test it and report back

 

A

Priyansh
Fanfold Paper
Posts: 18
Registered: ‎01-06-2016
Location: India
Views: 1,366
Message 12 of 18

Re: LENOVO Y50 RANDOM SHUTDOWN

Was this issue fixed for you after they returned it back? and what exactly was the issue?

wodyjowsi
Paper Tape
Posts: 3
Registered: ‎01-08-2017
Location: PL
Views: 766
Message 13 of 18

Re: LENOVO Y50 RANDOM SHUTDOWN

I updated the BIOS and checked everything - still shuts down by itself with a pop. Does someone know what causes this? I want to return my y50 but Lenovo service claims that there is no issue.

Priyansh
Fanfold Paper
Posts: 18
Registered: ‎01-06-2016
Location: India
Views: 763
Message 14 of 18

Re: LENOVO Y50 RANDOM SHUTDOWN

Hi, i fixed this problem by downgrading my Bios to v3. It has not shut down since then and its been a year now. Good luck !

wodyjowsi
Paper Tape
Posts: 3
Registered: ‎01-08-2017
Location: PL
Views: 747
Message 15 of 18

Re: LENOVO Y50 RANDOM SHUTDOWN

I tried every BIOS. I even sent laptop to Lenovo three times and they reinstalled Windows + changed BIOS but shutown still occurs. If someone knows what causes it please tell me because I want my money back.

I even recorded the shutdown but Lenovo still claims that it's a Windows issue:

https://youtu.be/061mvai3DP4

Priyansh
Fanfold Paper
Posts: 18
Registered: ‎01-06-2016
Location: India
Views: 739
Message 16 of 18

Re: LENOVO Y50 RANDOM SHUTDOWN

Im pretty sure its the Bios. I had the same issue as you described and Lenovo just kept messing with me for 3 months. Please look if your Bios is v3.00 and NOT v3.03. My laptop has not shutdown since a year after i downgraded. Trust me. Otherwise, i cant help you, because this solved my problem. You can try other stuff that people mention online but nothing worked for me. For downgrading Bios you need to do some stuff in pre boot screen. Im pretty sure i made a guide which you can find in my post history. Good luck and i hope this issue gets solved quickly. This is a great laptop but Lenovo is very bad at Customer support..

wodyjowsi
Paper Tape
Posts: 3
Registered: ‎01-08-2017
Location: PL
Views: 734
Message 17 of 18

Re: LENOVO Y50 RANDOM SHUTDOWN

Ok - thanks for help Smiley Happy

WojtiNo1
What's DOS?
Posts: 1
Registered: ‎07-30-2018
Location: PL
Views: 122
Message 18 of 18

Re: LENOVO Y50 RANDOM SHUTDOWN

Where I find bios in 3.0 version for y50-70 ???

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