06-05-2015 05:40 AM - last edited on 06-05-2015 05:49 AM by Andy_Lenovo
I have a lenovo z510 which i bought just 1 year back and my warranty is expired..now i have to change my battery but customer representative are saying that they cant do anything as warranty is expired..and they gave local lenovo shop no to contact and replace the battery..but they are saying this model battery is not available..you have to wait..even they dont know if this model battery will available or not..this is very dissapointing..if anyone know how to get and replace the battery please do inform me...my contact details
Admin edit; personal information edited to avoid abuse
06-05-2015 07:46 AM
Welcome to the Lenovo Community !
If the battery is no longer available from Lenovo then I would suggest you search the Internet for sellers in your country that still offer this battery for sale.
06-05-2015 08:21 PM
06-06-2015 08:45 AM
When you reinstall the battery driver (Lenovo Energy Management Driver) does the battery start charging back to 100%. If so, try uninstalling the battery driver, reboot the computer and then install a new copy of the driver.
The CPU may be stuck at .77% due to the battery being dead at 0%. Some laptops throttle back the CPU when there isn't a working battery installed. This throttling reduces the power consumption demand of the charger / adapter.
Yes, your battery is inside the laptop. If you can find a replacement then you will have to remove the back cover to replace it or pay the local vendor to replace it for you. Page #44 of your model's Hardware Maintenance Manual will explain how to replace the battery. Here is a link to that manual for your reference.....
01-15-2016 10:07 AM
In response to customer reports of unexpected issues with battery performance on Z500 and Z510 laptops, Lenovo is making a battery firmware update available via download from the Lenovo Forums.
This battery firmware is intended to resolve the following unexpected charging symptoms when a Z500 or Z510 laptop is powered on:
Please note a step-by-step procedure for upgrading the firmware is included in the .zip file, found in the "ReadMe" folder.
The battery firmware update can be downloaded here: https://download.lenovo.com/lenovo/content/sm/z500_z510_battery_firmware_update.zip