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sagarsahoo
Paper Tape
Posts: 4
Registered: ‎01-07-2016
Location: new delhi
Views: 139
Message 1 of 4

LENOVO Z510 BOOTING PROBLEM

when i turn on the system it wont load,it just stays on 'lenovo screen' and it will start loading

when alt+ctrl+del is pressed then only it will boot

 

1. Scan for virus, etc.-------No virus found

2. Run in command prompt with admin rights "sfc scannow". Do not include the quotation mark.----windows resource protection did not find any integrity violations.

 

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 118
Message 2 of 4

Re: LENOVO Z510 BOOTING PROBLEM

Welcome to the Forums Sagar.

 

  1. Unplug AC adapter (remove from notebook).
  2. Remove main battery
  3. Press and hold the power button for 30 seconds (power drain)
  4. Replace main battery
  5. Replace AC adapter

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
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sagarsahoo
Paper Tape
Posts: 4
Registered: ‎01-07-2016
Location: new delhi
Views: 105
Message 3 of 4

Re: LENOVO Z510 BOOTING PROBLEM

HI,

 

BATTERY IS INBUILT AND NON REMOVABLE

 

BR//

SAGAR

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 87
Message 4 of 4

Re: LENOVO Z510 BOOTING PROBLEM

This may be due to mainboard malfunction. However you still dis-assemble it and pulled out battery. Press power button 4 times of 10 sec periods, and then 30 sec long press. Without connect battery you can try Ac adaptor and this would start to work again! Then you can plug battery. The only option I see to resolve your problem is to send the laptop in for warranty service.

 

Note: As per the Lenovo policy, the warranty will be void if the laptop is dismantled by yourself. Hence requesting you to be careful on doing any changes to the system.

 

Update us how it goes.

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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