06-02-2014 10:29 PM
HELLO GUYS, I AM DESPERATELY SEEKING HELP, I WAS GIVEN A LAPTOP REACENTLY AND JUST FOUND OUT BIOS IS LOCK, I TRIED CALLING SUPORT BUT THEY ARE ASKING FOR PROOF OF PURCHASE WHICH I DONT HAVE, SINCE IT WAS GIVEN TO ME, PLEASE IF ANY BODY CAN HELP ME ON HOW TO RESET IT I WILL TRULLY APRECIATE IT GUYS.. PLEASE HELP
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06-02-2014 10:50 PM - edited 06-02-2014 10:51 PM
Welcome to the community.
Sorry you're having difficulties.
From your post, "BIOS IS LOCKED", it seems that there is a supervisor password set. There is no reset/workaround for a lost supervidsor password.
The best advice is to speak with the person who gave you the laptop to try to obtain the password. Beyond that, the only discussion allowed here regarding the subject is contained in your hardware manual:
Please see the section on manual page 24.