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Firelucet
Paper Tape
Posts: 2
Registered: ‎11-29-2019
Location: US
Views: 354
Message 1 of 4

Laptop Graphics Not Performing Correctly

Hello,

I own a z50-75 laptop and I am having trouble with the integrated graphics. I understand that this laptop is not a gaming laptop and is not meant to play new games. But I have had good luck in the past playing older games like the STALKER series and half-life 2. But recently the laptop is unable to play these games on even low settings, trying to do so runs the games at <30 fps. I have tried reinstalling and updating the AMD drivers, restarting the laptop, and I ran a program called userbenchmark witch stated my CPU was running very well, but the integrated graphics were running way below expectations (in the bottom 11th percentile). Also of importance: I recently replaced the 1 TB HDD with a 220 GB SSD, this could have something to do with it.

 

Any suggestions on what else to try would be greatly appriciated. 

Support Specialist
Posts: 529
Registered: ‎11-04-2019
Location: US
Views: 335
Message 2 of 4

Re: Laptop Graphics Not Performing Correctly

 

Welcome to the Community Forums! Nice to have you here @Firelucet.

 

Would like to get additional details from you for this to be sorted out:

 

  • Can you please provide your z50-75's MTM (ex. 80Q600FJPH) for us to check your device's specifications?
  • What Windows OS are you also using for that device?

Will be waiting for your response.

 

Thanks!

 



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Firelucet
Paper Tape
Posts: 2
Registered: ‎11-29-2019
Location: US
Views: 330
Message 3 of 4

Re: Laptop Graphics Not Performing Correctly

Hello,

 

80EC000TUS

Windows 10

Support Specialist
Posts: 529
Registered: ‎11-04-2019
Location: US
Views: 256
Message 4 of 4

Re: Laptop Graphics Not Performing Correctly

 

Hello @Firelucet


Thanks for providing those details.

 

You can check out this link to see what other users have done into their device for them to be able to improve their fps.

 

Update us on how it will go through.

 

Thanks!

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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