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AHMED_Dardeery
Not applicable
Posts: 2
Registered: ‎03-27-2019
Location: QA
Views: 187
Message 1 of 2

Laptop warranty

My latops motherboard has a problem and my hard drive is really slow its still under warranty 

i went to Redington but told me its not under warranty 

my laptops serial number is *P****G**.

 

**edit notes removing SN for member's protection

spidey101
Not applicable
Posts: 9,630
Registered: ‎11-30-2015
Location: PH
Views: 171
Message 2 of 2

Re: Laptop warranty

Hi AHMED_Dardeery,

 

Welcome to the Community Forums.

 

I think it was declined because you are giving the wrong serial.

Try the steps here to check for your serial number.

 

I tried rechecking it getting the correct serial (there is a G between Q and 3) from your receipt. Then remove the S in front. I research it showing same Disway IGL distribution center.

 

To correct the date follow this guide to the date of purchase, check here. Have the receipt handy for them when you call in tech support.

 

I hope this helps answer your query.

Update us how it goes.

 

Regards

 

 



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