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Posts: 1
Location: IRAN
Views: 3,534
Message 1 of 2

Lenova Ideapad Z500 Battery not charging

Lenova Ideapad Z500 Battery not charging


I have a problem with my Lenovo Z500.
It has just 3 months and the battery will no longer charge!
On windows, the icon indicates 0% (plugged in charging) and remains in this state without moving.

If I unplug power,the PC shutdown.

In addition, the battery does not charge when the computer is off an I can't turn on the computer if it's not plug on the power.


Do you have a solution to my problem?



Retired Support Specialist
Posts: 4,447
Location: Philippines
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Message 2 of 2

Re: Lenova Ideapad Z500 Battery not charging

Hi hamidfilm,

Welcome to Lenovo Community Forums!


I would suggest performing the basics for this.


    Try opening Lenovo energy Management and do a Battery Gauge reset.

                  Open Device Manager and uninstall the Microsoft acpi-compliant control method battery.

                                         then restart the system, see if it will charge.

 If not I would suggest to call Technical Support for assistance about the battery.

  Possible that the battery is bad.


Hope this helps


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