07-24-2015 06:57 AM
I have purchased a new Z50 Laptop and still getting used to it and all the features.
I am having a very annoying issue that happens frequently and pretty much from day one. Its 4 days old.
Intermittently the mousepad will lose control and run allround the screen and click all over the screen and I can't get it back unless I shut the screen down and restart it. This clearly should not happen and has happened several times now.
Is there any reason for this or is there something I can do to alleviate the problem. I am giving it a few more days - if it keeps happening I'm going to have to return it.
Hope you guys can help.
Thanks very much
07-24-2015 07:32 AM
I would disconnect from the internet if it happens again as you say. I'd wonder if someone has hacked into your notebook and controlling it. Turning off Wifi or unplugging the patch cable is the only way to be sure.