04-04-2011 04:06 PM - last edited on 04-05-2011 03:50 AM by yigit
This program keeps popping up at random, most commonly when using the "M", "J", or "U' key, which makes pretty much everything painful to do. It even minimizes or creates new windows which is even worse. It also raises the volume, and turns on the "Mute" light.
Is there any way to fix this? I'm using BIOS 71
Solved! Go to Solution.
04-04-2011 04:14 PM
Oh. and I've tried the following
-using external USB keyboard. Works fine. But i'm not using an external keyboard whenever I need to use my computer.
m-uninstalling Lenovo Software. Doesn't show up on list of programs.
-block all Lenovo software. Still shows up.
-updating BIOS. still doesn't fix it.
I don't have GID installed, so uninstalling that doesn't work either.
04-04-2011 06:00 PM
Also, I figured out that its linked the Lenovo Energy Management software.
So I tried uninstalling it, but it said "drivers part of this program will also be uninstalled"
but now it won't even let me try uninstalling it.
I tried doing system restore, but it gives the same message.
04-04-2011 06:54 PM
There is a topic which was discussed previously about this. You may read it here.
I understand you have done a OKR and tested it on an external keyboard but try uninstalling the GID application and see if it helps. If by uninstalling the GID application and issue still persist then contact service to get your laptop checked.