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Paper Tape
Posts: 7
Registered: ‎09-12-2011
Location: Berkeley, CA
Message 51 of 53 (635 Views)

Re: Lenovo Custom Program Settings - y560

Still waiting on an answer to any of the questions above.

Lenovo Staff
Posts: 3,816
Registered: ‎07-11-2010
Location: Malaysia
Message 52 of 53 (621 Views)

Re: Lenovo Custom Program Settings - y560

@KevinHoNguyen,

Send the laptop in to service for them to get it checked. Laptop replacement is decided by the customer relations.

//JameZ
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Blue Screen Again
Posts: 11
Registered: ‎02-11-2012
Location: memphis
Message 53 of 53 (439 Views)

Re: Lenovo Custom Program Settings - y560

I have a Z370 and it does the same random keyboard problems you all mention.  

 

I did discover that when it starts happening if I open up the On--Screen Keyboard and use it for a bit, the problem corrects itself.  

 

i finally called support last night, he didn't try very hard to fix it. said they got calls every day about it. told me ot send it in. i dont want to be without it for a week-10 days. he said buy the on site warranty and in 30 days a technician will come to my house to fix it.  my thoughts are i wasted my money on the on-site warranty. and wasted my money getting a lenovo.  

 

keep hoping i'll come across some sort of solution, other than having to stop and open up the on-screen keyboard.

 

 

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