Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please noteour guidelines.How to register and login andCommunity FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Visit the Lenovo Blogs!

visit the blogCheck out the ThinkPad Time Machine
Reply
Paper Tape
Posts: 7
Registered: ‎09-12-2011
Location: Berkeley, CA
0 Kudos

Re: Lenovo Custom Program Settings - y560

Still waiting on an answer to any of the questions above.

Lenovo Staff
Posts: 3,538
Registered: ‎07-11-2010
Location: Malaysia
0 Kudos

Re: Lenovo Custom Program Settings - y560

@KevinHoNguyen,

Send the laptop in to service for them to get it checked. Laptop replacement is decided by the customer relations.

//JameZ

Check out the Community Knowledge Base for hints and tips.


Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!




X240 | 8GB RAM | 512GB Samsung SSD

Highlighted
Blue Screen Again
Posts: 11
Registered: ‎02-11-2012
Location: memphis
0 Kudos

Re: Lenovo Custom Program Settings - y560

I have a Z370 and it does the same random keyboard problems you all mention.  

 

I did discover that when it starts happening if I open up the On--Screen Keyboard and use it for a bit, the problem corrects itself.  

 

i finally called support last night, he didn't try very hard to fix it. said they got calls every day about it. told me ot send it in. i dont want to be without it for a week-10 days. he said buy the on site warranty and in 30 days a technician will come to my house to fix it.  my thoughts are i wasted my money on the on-site warranty. and wasted my money getting a lenovo.  

 

keep hoping i'll come across some sort of solution, other than having to stop and open up the on-screen keyboard.