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Paper Tape
Posts: 7
Registered: ‎09-12-2011
Location: Berkeley, CA
0 Kudos

Re: Lenovo Custom Program Settings - y560

Still waiting on an answer to any of the questions above.

Lenovo Staff
Posts: 3,575
Registered: ‎07-11-2010
Location: Malaysia
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Re: Lenovo Custom Program Settings - y560


Send the laptop in to service for them to get it checked. Laptop replacement is decided by the customer relations.


Check out the Community Knowledge Base for hints and tips.

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X240 | 8GB RAM | 512GB Samsung SSD

Blue Screen Again
Posts: 11
Registered: ‎02-11-2012
Location: memphis
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Re: Lenovo Custom Program Settings - y560

I have a Z370 and it does the same random keyboard problems you all mention.  


I did discover that when it starts happening if I open up the On--Screen Keyboard and use it for a bit, the problem corrects itself.  


i finally called support last night, he didn't try very hard to fix it. said they got calls every day about it. told me ot send it in. i dont want to be without it for a week-10 days. he said buy the on site warranty and in 30 days a technician will come to my house to fix it.  my thoughts are i wasted my money on the on-site warranty. and wasted my money getting a lenovo.  


keep hoping i'll come across some sort of solution, other than having to stop and open up the on-screen keyboard.