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itscole
Paper Tape
Posts: 6
Registered: ‎07-14-2014
Location: Texas
Views: 1,449
Message 1 of 11

Lenovo IdeaPad P400 touch screen not working

Hello,

 

  I recently did a factory reset on my Lenovo IdeaPad P400, and now my touch screen doesn't work, at all.  Before the reset, it worked perfectly.  I don't have any viruses, malware, or hardware issues.  If I go to control panel and look at the my computer properties, it says "No Pen or Touch input available for this system" or whatever.  Also, i've tried the FW update .exe thing, and when I click start it tells me "no controller available" or something like that.  I also tried using the OneKey Recovery option, and "Refreshing" my PC.  Also didn't work.  Any suggestions would be greatly appreciated.  Thanks!

iDesign
802.11n
Posts: 392
Registered: ‎07-12-2014
Location: London
Views: 1,439
Message 2 of 11

Re: Lenovo IdeaPad P400 touch screen not working

Download all the drivers for your pc.

If after you download all the drivers and have no joy, try program called driver booster, that will help.
Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI
itscole
Paper Tape
Posts: 6
Registered: ‎07-14-2014
Location: Texas
Views: 1,436
Message 3 of 11

Re: Lenovo IdeaPad P400 touch screen not working

What drivers? Where do I find them?

iDesign
802.11n
Posts: 392
Registered: ‎07-12-2014
Location: London
Views: 1,325
Message 4 of 11

Re: Lenovo IdeaPad P400 touch screen not working

http://support.lenovo.com/en_GB/downloads/detail.page?DocID=DS034266

Download them all and install them, make sure to check if your system is 32 bit or 64 bit.
Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI
itscole
Paper Tape
Posts: 6
Registered: ‎07-14-2014
Location: Texas
Views: 1,405
Message 5 of 11

Re: Lenovo IdeaPad P400 touch screen not working

Some of the drivers don't install such as the NVIDIA drivers, the FW didnt work, first touchpad one didn't work either. 

itscole
Paper Tape
Posts: 6
Registered: ‎07-14-2014
Location: Texas
Views: 1,372
Message 6 of 11

Re: Lenovo IdeaPad P400 touch screen not working

Tried downloading all drivers, and using driver boost (which updated 11 drivers), and still no luck. 

indest
Bit Torrent
Posts: 1,639
Registered: ‎08-14-2011
Location: USA
Views: 1,364
Message 7 of 11

Re: Lenovo IdeaPad P400 touch screen not working

post a screenshot of device manager, particularly the human interface devices drivers

itscole
Paper Tape
Posts: 6
Registered: ‎07-14-2014
Location: Texas
Views: 1,355
Message 8 of 11

Re: Lenovo IdeaPad P400 touch screen not working

devices 1.pngdevices 2.pngdevices 3.png

indest
Bit Torrent
Posts: 1,639
Registered: ‎08-14-2011
Location: USA
Views: 1,351
Message 9 of 11

Re: Lenovo IdeaPad P400 touch screen not working

Looks like your touch driver is not installed... I would look into that USB 3.0 error.... usually toucscreens are seen as a USB device.

itscole
Paper Tape
Posts: 6
Registered: ‎07-14-2014
Location: Texas
Views: 1,342
Message 10 of 11

Re: Lenovo IdeaPad P400 touch screen not working

What do I do about it? I've tried to repair it but nothing happens. 

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