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Community SeniorMod
Community SeniorMod
Posts: 3,931
Registered: ‎01-21-2010
Location: US
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Message 11 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

You might want to give it a day or two more. We just came off of a weekend.  Businesses get a little hectic on Mondays.

 

Dave


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sidharth
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Posts: 21
Registered: ‎10-07-2011
Location: India
Views: 546
Message 12 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

okay..

Lenovo Staff
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Message 13 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

Sidharth,


Let me chech with Serge1410. Im sorry keep you waiting.


- Cleo


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sidharth
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Views: 503
Message 14 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

Okay, i'll be waiting for the reply.

mushtis
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Message 15 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

I think everyone is on vacation mood

sidharth
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Views: 441
Message 16 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

lolz..i think i'll get a reply aftr the end of warranty period.

sidharth
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Views: 390
Message 17 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

BUMP..

 

When Will I get a Reply. How long will I have to wait??

mushtis
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Views: 366
Message 18 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

Forever

Former Employee
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Registered: ‎04-10-2011
Location: Malaysia
Views: 349
Message 19 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

hi Sidharth,

did anyone from the Lenovo Care of India contacted you ?





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sidharth
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Registered: ‎10-07-2011
Location: India
Views: 336
Message 20 of 23

Re: Lenovo IdeaPad Z570 - Copper Metallic Polish and Screws at the Bottom of the laptop coming out

yes i do got a call from customer care, and the lady said that the panel will be replaced. But after few days when I didn't got any response, I called Lenovo customer care again to cross check and found that the case got cancelled, and when I asked the reason I was told that they themselves don't know the reason for the cancellation of the case. But then they again registered the case with a new Case ID, and after 1-2 days a guy again came at my place to see whats the issue with the laptop, and then after 2 days I was told through a phone call that the case is again closed, and I should send an email regarding it to customercare@lencare.co.in (so i did) and till now I haven't got any response.
Is this going to continue till the warranty of my laptop ends?

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