03-10-2017 07:39 PM
Hello Please help.
Lenovo IdeaPad p580 - Windows 7 Home Premium 64bit edition. Today my system hung. So I waited for it to get normal but it did not for 15 minutes or so. Then forced shutdown it. Restarted and it stayed jammed for 30 mins or more on Starting Windows screen. After that tried Safe Mode with Networking (Displayed cursor only and did not display anything else for very long time), SafeMode with Command prompt (did not move after CLASSPNP.SYS file), tried using recovery disk it gave me first screen to select language and country then on second screen gave Startup Recovery/Repair thing but did not allow to do anything as cursor kept in spinning mode. Waited for more than one hour. After that tried to use ONEKEY Recovery and before that backed up my data via portable linux drive which I alway keep handy. OneKey Recovery failed (Note- I have not resized or deleted or tempered that partition so there is no chance for it to fail). Turned off the system clicked on OneKey Recovery and it gave me a screen with a wallpaper and cursor only. Did not give anything else.
Tried getting an ISO from microsoft but they said my key is an OEM so contact the manufacturer. Here on Lenovo website they say my product is out of warranty. When I want to use that OneKey Recovery it is not working just wow there goes my magic wand which I have saved to use in dry days.
I know I can always FORMAT my system and reinstall it. Though its not an Option or say its a last resort.
Any solutions if you folks have then more than welcome.
Thanks in advance for your efforts.
03-14-2017 11:51 AM
Hi Naturalguy ,
As you noticed Win7 ISO is no longer available for free download as it was replaced instead by Win 8.1 and Win 10 .
Such image are now referred by Microsoft back to the OEM for ordering recovery media DVD via tech suppport .
Hope this helps before proceeding to a clean Windows installation.
Update us how things go.
03-14-2017 12:46 PM
Thanks for the reply and suggestion. Unfortunately, I received a late response from Lenovo after 3 days of my contact with them. They also told me to Call to local Lenovo support and ask for the Recovery Disk for OEM support. I had to use my system so clean wiped and this time made 2 partitions. 1 for Windows and Software Installation and Second for Data Storage and Recovery backup Instead of default one large C drive partition where data and OS resides.
Downloaded Full Retail Version of Win 7 Home Premium 64 bit from a website. As I have verified that my original OEM key will work with it. Installed that and it started working. I have asked for OEM version recovery disk from a friend and did try with this full Retail version too. But both failed. So deleted that large C by default factory setting partition. Lost all of my installed and configured software. Luckily I had the portable drive with Ubuntu 14.04 LTS and by booting my laptop via USB backed up my updated Data.
So being an IT professional I derived on the conclusion that OneKeyRecovery failed me. It did not work as it should.
03-14-2017 01:25 PM
Hi Naturalguy ,
Factory backup may not be as reliant as most wished specially harddrive dependent imager (hidden partition destroyed) but knowing ways to restore it fresh as you would is an advantage.
With the same idea , cloners as backup tool comes handy as the market proliferate with their own similar to harddrive manufacturer would also offer.
Please don't hesitate to visit and share your ideas with fellow members of our community at anytime.