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Cieja
Paper Tape
Posts: 8
Registered: ‎12-27-2016
Location: PL
Views: 1,120
Message 1 of 15

Lenovo Ideapad 700-15ISK does not detect second monitor

Hi,

 

Last week I bought Lenovo Ideapad 700-15ISK. Today I plugged in second monitor but Windows 10 does not detect it.

I have upgraded all drivers. 

 

Moreover when I run laptop I see the logo "Lenovo" on both monitors and when I am in the bios setings I also have display on both monitors.

 

I used DVI -> HDMI cable and my monitos is Samsung SyncMaster P2270

 

Do you have any idea how can I solve this problem?

Cieja
Paper Tape
Posts: 8
Registered: ‎12-27-2016
Location: PL
Views: 1,068
Message 2 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

Today I've tested another hdmi cable and the problem is the same...
tripplec
Bit Torrent
Posts: 2,378
Registered: ‎03-08-2012
Location: CA
Views: 1,066
Message 3 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

Don't forget that DVI drives higher resolution than HDMI. If your port setting is higher in display resolution and/or freq (60HZ) it won't fire up the display. You likely have to manually configure that port first.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

Cieja
Paper Tape
Posts: 8
Registered: ‎12-27-2016
Location: PL
Views: 1,065
Message 4 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

I checked on the lower resolution and on freq 60HZ
tripplec
Bit Torrent
Posts: 2,378
Registered: ‎03-08-2012
Location: CA
Views: 1,062
Message 5 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

Was the second cable from the same manufacturer?

Its looking like a cable problem. Does the HDMI monitor indicate any signal or resolution being received?
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

Cieja
Paper Tape
Posts: 8
Registered: ‎12-27-2016
Location: PL
Views: 1,061
Message 6 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

Yes the signal is between notebook and monitor. As I said It works on BIOS and I see Lenovo logo when I run laptop.

I've tested two different cables which works on another devices.

tripplec
Bit Torrent
Posts: 2,378
Registered: ‎03-08-2012
Location: CA
Views: 1,048
Message 7 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

At BIOS the signals take a huge jump as does the adapter output changes as it becomes controlled by the driver. Either the frequencies are beyond the monitors abilities or something is not set right in the driver monitor settings. Try changing them again as 1900x1080 is the highest any HDMI monitor can process if its truely 1080p if not the you'd need to go lower to a 720p resolution at least and see if it illuminates. Most monitors have display control menu which shows info in incoming signal resolution and frequency.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

Cieja
Paper Tape
Posts: 8
Registered: ‎12-27-2016
Location: PL
Views: 1,047
Message 8 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

I've tested many options with different resolutions. I really don't know what is going on...
tripplec
Bit Torrent
Posts: 2,378
Registered: ‎03-08-2012
Location: CA
Views: 1,042
Message 9 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

Doesn't the notebook have an HDMI port. Does it work there?

I don't have any other idea there why. It maybe the monitor is not compatible with the Lenovo. it won't be the first I've heard of.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

Cieja
Paper Tape
Posts: 8
Registered: ‎12-27-2016
Location: PL
Views: 1,041
Message 10 of 15

Re: Lenovo Ideapad 700-15ISK does not detect second monitor

The notebook has a HDMI port.

Unfortunately I have no option to test notebook with another monitor.

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