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jack61
HDMI
Posts: 162
Registered: ‎06-21-2014
Location: Tacoma, WA
Views: 3,967
Message 1 of 17

Lenovo Ideapad Y410p won't power on... No power light?

Went to turn on my Lenovo Ideapad Y410p laptop and nothing happened! No led lights with power source on and battery in. When I used it two days ago, I ran AVG and spy-bot and everything was fine. Used it a little bit and turned it off. Now nothing??? Did the power/battery disconnect with holding power button for 30 seconds... nothing. Both batteries 9 cell and 6 cell had full charge, tried my other Lenovo charger... no go. A surge couldn't have happened as the laptop is plugged into same strip as my other lenovo laptop is and that one is working fine.
Lenovo Ideapad Y410p - Intel Core i7 4700MQ - DDR3 16GB Memory - Samsung 850 EVO 500GB 2.5" SATA III SSD +24G SSD - 1TB HDD SATA II HDD via Ultrabay - DVDRW via Ultrabay - Single/SLI Nvidia 750M + Intel 4600 HD - 9 cell 7800mAh battery - Windows 10 Pro x64
Sr Support Specialist
Posts: 8,174
Registered: ‎11-30-2015
Location: PH
Views: 3,959
Message 2 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?

Hi jack61 , 

 

 

Greetings. 

 

We now know, power drain failed. No LED error codes , No beep codes

No activity lights even with battery charging led.

Not turning on even with known good charged batteries. 

No power even with known good ac adapter.

 

What we can try:

Try plugging it directly on the wall and press novo key (number 1 page 7) to turn it on instead. 

Check if the power port shows any signs of burnt / damage / looseness . 

Press Novo key using a charged battery. 

Remove battery, harddrive , memory and other accessories and plug directly with a known working adapter and or with a charged battery ( it should at least beep). 

 

If all fails , you can have it checked for the motherboard issue with a technician (checking on the internals /cleaning or reseating parts connected to the board / applying thermal paste (for processor isolation) / checking on dc in board and port).

 

You can check for your warranty here and call in tech support for service. 

 

 

Regards



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jack61
HDMI
Posts: 162
Registered: ‎06-21-2014
Location: Tacoma, WA
Views: 3,941
Message 3 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?

I did what he suggested and still no response, beeps, lights etc. It is pointing to motherboard as it can't be the power button as the light that is suppose to be on in the front when plugged in isn't on. That is separate from the power button I think. I'm checking now for loose wires as it is apart. It is out of warranty as it was ordered new in August 2013, so instead of sending it back to Lenovo (where they always scratch the case in the past) ordering a motherboard off eBay and doing it myself? I've never done a motherboard before, but got as far as the HD, memory, changing screens on laptops etc.

 

System Summary
  • Product ID Type Serial Number IMEI Location
  • 59369916 6492 YB00581949 - USA
Base Warranty
  • Start Date Warranty: 2013-07-03
  • End Date Warranty:  2014-07-12 LA4 Expired
Lenovo Ideapad Y410p - Intel Core i7 4700MQ - DDR3 16GB Memory - Samsung 850 EVO 500GB 2.5" SATA III SSD +24G SSD - 1TB HDD SATA II HDD via Ultrabay - DVDRW via Ultrabay - Single/SLI Nvidia 750M + Intel 4600 HD - 9 cell 7800mAh battery - Windows 10 Pro x64
jack61
HDMI
Posts: 162
Registered: ‎06-21-2014
Location: Tacoma, WA
Views: 3,931
Message 4 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?

Where can I buy a new or used y410p motherboard in the USA? eBay only had them from China.

Lenovo Ideapad Y410p - Intel Core i7 4700MQ - DDR3 16GB Memory - Samsung 850 EVO 500GB 2.5" SATA III SSD +24G SSD - 1TB HDD SATA II HDD via Ultrabay - DVDRW via Ultrabay - Single/SLI Nvidia 750M + Intel 4600 HD - 9 cell 7800mAh battery - Windows 10 Pro x64
Sr Support Specialist
Posts: 8,174
Registered: ‎11-30-2015
Location: PH
Views: 3,910
Message 5 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?

Hi jack61 , 

 

 

Greetings. 

 

You may edit previos post with Serial Number to keep it confidential for your privacy.

 

Using Machine type : 59369916 6492 

Part number for Systemboard  : 90002915 VIQY0 MB 47W HD+ W8S SYSTEM BOARDS 

 

You may use the part number for the search similar to this item on ebay (refurbished)  

 

Try calling in Lenovo too for comparison as reference .

For Idea and Lenovo-branded parts availability and pricing in the US, please call (877) 453-6686.

FRU / Part number 90002915 VIQY0 MB 47W HD+ W8S 

 

Herewith is the hardware manual guide for disassembly , just follow the safety guideline provided. 

You can use this service training guide too as reference although its for a Y400 .

 

I usually take snapshot pictures too step by step before removing parts so that I would not be missing out parts. 

 

Hope you find this helpful.

 

 

Regards



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jack61
HDMI
Posts: 162
Registered: ‎06-21-2014
Location: Tacoma, WA
Views: 3,898
Message 6 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?

Spidey, thanks for all your help and info. I'm deaf, so does Lenovo have a email I can contact them with?

Lenovo Ideapad Y410p - Intel Core i7 4700MQ - DDR3 16GB Memory - Samsung 850 EVO 500GB 2.5" SATA III SSD +24G SSD - 1TB HDD SATA II HDD via Ultrabay - DVDRW via Ultrabay - Single/SLI Nvidia 750M + Intel 4600 HD - 9 cell 7800mAh battery - Windows 10 Pro x64
Sr Support Specialist
Posts: 8,174
Registered: ‎11-30-2015
Location: PH
Views: 3,891
Message 7 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?

Hi jack61 , 

 

 

Aside from the phone lines 1-877-4-Lenovo, 1-877-453-6686 

Recently launched support services   :

 

Email Support  

Chat Support  

 

I was checking on the email support but I think its not available at the moment.

Checked with the Chat guys and they are all ready to provide support for you and arrange for an email as needed .

 

 

Regards



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jack61
HDMI
Posts: 162
Registered: ‎06-21-2014
Location: Tacoma, WA
Views: 3,882
Message 8 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?


@spidey101 wrote:

Hi @jack61 , 

 

 

You may use the part number for the search similar to this item on ebay (refurbished)  

 

I usually take snapshot pictures too step by step before removing parts so that I would not be missing out parts. 

 

Hope you find this helpful.

 


Yeow!!! :0   That MB cost just $40 less than the $600 I paid for the whole notebook that was in mint shape 3 months ago!!!  I may as well buy another complete y410p if the MB is that expensive!

Yep, I take pictures of the disassembly too:

 

Click here to view image. 

 

 

 

Mod's Edit: Image(s) converted to link(s) due to size.  Images are limited to 100k size per forum guidelines.
                     Please refer to About Posting Pictures for more information.

Lenovo Ideapad Y410p - Intel Core i7 4700MQ - DDR3 16GB Memory - Samsung 850 EVO 500GB 2.5" SATA III SSD +24G SSD - 1TB HDD SATA II HDD via Ultrabay - DVDRW via Ultrabay - Single/SLI Nvidia 750M + Intel 4600 HD - 9 cell 7800mAh battery - Windows 10 Pro x64
jack61
HDMI
Posts: 162
Registered: ‎06-21-2014
Location: Tacoma, WA
Views: 3,875
Message 9 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?

When I order a motherboard for this y410p laptop, what is included or not? CPU, GPU?

Lenovo Ideapad Y410p - Intel Core i7 4700MQ - DDR3 16GB Memory - Samsung 850 EVO 500GB 2.5" SATA III SSD +24G SSD - 1TB HDD SATA II HDD via Ultrabay - DVDRW via Ultrabay - Single/SLI Nvidia 750M + Intel 4600 HD - 9 cell 7800mAh battery - Windows 10 Pro x64
Sr Support Specialist
Posts: 8,174
Registered: ‎11-30-2015
Location: PH
Views: 3,848
Message 10 of 17

Re: Lenovo Ideapad Y410p won't power on... No power light?

Hi jack61  , 

 

Greetings. 

 

Part number :  90002915 VIQY0 MB 47W HD+ W8S SYSTEM BOARDS 

Integrated GPU built inboard NVIDIA® GeForce® GT 755M 2GB (included)

Processor not included , 

 

I agree that motherboard replacement may not be that logical due to pricing.

You can readily get a second hand Y410p on sale and simply swap parts aside from motherboard which I usually do  ,

Parts also of your Y410p is also expensive if sold per piece like processor , ram , LCD etc. 

So best that you take time to decide on your next step too. 

 

Feel free to post and share here on our community at any time .

Your information may serve a great value to other members. 

 

Cheers

 



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